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Pratum Companies

Assistant Community Manager

Pratum Companies, Baltimore, Maryland, United States, 21276

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Assistant Community ManagerAssistant Community ManagerThis position is responsible for assisting the Community Manager in the overall operations of the property, development, oversight of the team, and maintain community compliance with all policies, procedures, and internal quality control standards.Essential DutiesMinimum 3 years experience in Property ManagementMaintain property waiting listOverseeing accounts receivable, collecting rent, security depostit, and invoice processingLegal notice delivery Building positive relationships with prospective and current tenantsCoordinate on-site data collections and processing of resident informationSchedule resident recertification interviews and coordinate the apartment inspectionsEnsure proper calculation of income, assets, rent levels, etc.Investigates and helps resolve complaints, disturbances and violationsMaintain resident files in accordance with company policy & regulatory agency policyAssist with task associated with the operation of the property: leasing, rent collections, resident services and maintenancePreparing and executing detailed and legally compliant lease agreementsOverseeing all financial procedures including verifying renter income, processing monthly payments and executing default protocolsCreating organizational systems to support accurate record keeping, efficient financial transactions and prompt renter complaint resolutionJob RequirementsAt least two years of previous Property Management Experience - REQUIREDKnowledge of Department of Housing and Urban Development ("HUD") rules and regulationCOS (Certified Occupancy Specialist) or TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience2+ years of Property Management Experience a MUSTLIHTC experience a MUST Excellent and premiere customer service orientationExcellent verbal and written communication skillsAccounts receivable and collections experience a MUST Attention to detail and ability to work independently on assignments Proficient in Word, Excel, Outlook, One-Site Property Management Software and Internet EducationHigh school or GED. This position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions. Professional Experience A minimum of three years of experience in residential property management as a Assistan Community Manager at a LIHTC Community Attendance/Travel RequirementsThe position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested. The position requires the ability to serve on-call, as scheduled or as necessary. Travel may be required at times to attend various owner gatherings either in the general vicinity of the associates home property, or in another state. You must also be able to attend certain resident events that are held after hours.Computer SkillsBasic computer/Internet knowledgePhysical DemandsMust be capable of physically accessing all exterior and interior parts of the property and amenities, push, pull, lift, carry or maneuver weights of up to 50lbs. independently and 100 lbs. with assistance.Learning & DevelopmentMaintain a commitment to ongoing personal development and career growth though career path activities provided through the corporate office and external sources as needed.Pratum prides itself on offering a competitive salary and extensive, market-competitive health and welfare BENEFITS including:Medical, Dental & Vision Prescription Drug ProgramPaid Vacation & HolidayPaid Personal/ Sick LeaveCompany Paid Life InsuranceCompany Paid AD& D InsuranceCompany Paid Short- Term Company Paid Long-term DisabilitySupplemental Life InsuranceDependent Supplemental Life InsuranceEducational AssistanceFinancial PlanningRetirement Savings Plan with company matching Company outings and eventsThis role is non-exempt and has an anticipated pay range from $20-$23 for a new employee depending on a number of relevant factors including individuals' experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company's website. To learn more about our company and our benefits, go to: https://pratumco.com/careers/We are a growing company that is looking for talented professionals who want to be part of a strong team focused on providing superior management services to our residents and owners. If you share our desire to be the best for our residents and communities, then you belong with Us.Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.