North Point Hospitality
North Point Hospitality
Founded in 1978, North Point Hospitality is a multi-brand hotel development and management company based in Atlanta, GA. Our philosophy centers around developing upscale, brand-defining hotels in prime markets, partnering with industry leaders such as Hilton and Marriott. With a proven track record, North Point and its affiliate companies have developed 38 hotels from the ground up with a total investment over $600 million. The company currently owns and operates 9 hotels in the southeast, including 8 Hilton and Marriott brands. An additional 5 hotels are either under construction or in active development. What do we bring to the table? Free Parking / On Bus Route Early Access to Earned Wages Medical, Dental and Vision Insurance Travel Discounts 401K Match PTO After 90 Days Competitive Pay What you'll do (mostly this...other duties may be assigned): Uses technology to ensure best guest experience Greets and welcomes guests upon arrival. Manages guest check-in, check-out and billing processes. Handles sensitive guest information including room assignment and credit card/cash transactions. Responds to guest inquiries, ensuring that complaints or requests are handled timely and with sensitivity. Meets all in-service requirements, complies with all system policies and procedures. General administrative functions to include answer front desk main lines, respond to GXP, and track GSS and Trip Advisor scores. What you should bring to the table: High School Diploma 2 years' experience in hotel front desk desired Professionalism Ability to delight by anticipating guest needs and responding in a friendly, helpful manner Ability to display a consistently caring and respectful attitude Act as a gracious host to guests, vendors and candidates for employment
Founded in 1978, North Point Hospitality is a multi-brand hotel development and management company based in Atlanta, GA. Our philosophy centers around developing upscale, brand-defining hotels in prime markets, partnering with industry leaders such as Hilton and Marriott. With a proven track record, North Point and its affiliate companies have developed 38 hotels from the ground up with a total investment over $600 million. The company currently owns and operates 9 hotels in the southeast, including 8 Hilton and Marriott brands. An additional 5 hotels are either under construction or in active development. What do we bring to the table? Free Parking / On Bus Route Early Access to Earned Wages Medical, Dental and Vision Insurance Travel Discounts 401K Match PTO After 90 Days Competitive Pay What you'll do (mostly this...other duties may be assigned): Uses technology to ensure best guest experience Greets and welcomes guests upon arrival. Manages guest check-in, check-out and billing processes. Handles sensitive guest information including room assignment and credit card/cash transactions. Responds to guest inquiries, ensuring that complaints or requests are handled timely and with sensitivity. Meets all in-service requirements, complies with all system policies and procedures. General administrative functions to include answer front desk main lines, respond to GXP, and track GSS and Trip Advisor scores. What you should bring to the table: High School Diploma 2 years' experience in hotel front desk desired Professionalism Ability to delight by anticipating guest needs and responding in a friendly, helpful manner Ability to display a consistently caring and respectful attitude Act as a gracious host to guests, vendors and candidates for employment