Application Packaging Engineer – Endpoint Security

Softtek Integration Systems, Inc. is seeking an experienced Application Packaging Engineer – Endpoint Security at Charlotte, NC. This is a Full-time position. Job Description: Mandatory Qualifications: Outstanding problem-solving and troubleshooting skills with a strong attention to detail and standards. Minimum 7+ years of direct experience creating, troubleshooting, and debugging Windows Installer packages (tables, custom actions, etc.) via tools such as InstallShield (7 years). Experience creating and troubleshooting enterprise-class Linux RPMs or standardized packages for multiple distributions (4 years). Working knowledge of the Apple MacOS .pkg packaging standard and corresponding OS technologies (3 years). Working knowledge of Microsoft Endpoint Configuration Manager (MECM/SCCM), Ansible and/or JAMF (3 years). Knowledge and experience creating and maintaining policies, standard operating procedures (SOPs) and technical documents Cross-functional understanding of security operations, security practices and the user experience Experience developing support and standards documentation (e.g., detailed security implementation and deployment plans, test plans, and security-focused operational procedures and training materials) Must be willing to work after-hours and weekends when technical issues arise which require immediate resolution Desired Qualifications: Deep knowledge of PowerShell, bash/zsh scripting, Windows batch files. Python is not needed. (5 years) Intermediate knowledge of SQL scripts for Oracle and MS SQL (3 years). Experience creating enterprise-class PowerShell scripts working with multiple application APIs as part of a workflow or orchestration runbook (3+ years). Understanding of performance counters and performance metrics for Windows, Linux and MacOS. (2 years) Exposure to or working experience with an operational orchestration engine or workflows using standardized modules and enterprise database back-end for reporting and tracking of client health across OS platforms. Activities to Perform:- Job Responsibilities: The Cyber Security Technology (CST) engineer will support engineering solutions for RALLY Endpoint Security efforts. Under direction from their manager and in-line with stated strategic objectives, the CST engineer will work with other engineers to successfully design and implement enterprise quality and standards-oriented project solutions on-time and on budget. The engineer will also be responsible for ongoing incremental engineering required to continuously achieve the best coverage and operation of the technology and will assist in troubleshooting system degradations and outages if required. Some (but not all) of the primary responsibilities the role will be primarily invo lved with are as follows: Provide technical assistance for an enterprise client security health and standardization effort. Creation and maintenance of security client enterprise deployment standards as part of the overall client health initiative. Administration of employee monitoring and forensics infratructure (e.g., maintenance, configuration and monitoring) Identification and resolution of incidents impacting the health of endpoint security clients or related components Experience working with packaging and deployment technologies, including a deep technical understanding of well-designed deployables, staged deployments, packaging technologies for multiple operating systems, and unified automation strategies for maintaining the health of those clients. Troubleshoot client health issues and work to maintain a standard for security client health. Assist with efforts to improve automation and response activities regarding security client related incidents Participate in developing and providing operational documentation to ensure a well-managed and mature security infrastructure, security packaging and automation standard. Perform other duties and/or special projects as assigned Technologies sets the role may secondarily support are as follows: Data Classification tooling Data Loss Prevention Solutions Key and Certificate Management solutions Softtek Company Summary: Founded in 1982, Softtek is a global provider of process-driven IT solutions with 30 offices in North America, Latin America, Europe and Asia. With 15 Global Delivery Centers in the U.S., Mexico, China, Brazil, Argentina, Costa Rica, Spain, Hungary and India, Softtek helps improve time-to-business-solution, lower costs of existing applications, deliver better engineered and tested applications, and produce predictable outcomes for top-tier corporations in over 20 countries. Through on-site, on-shore and its trademarked Global Nearshore™ service delivery models, Softtek teams with CIOs to constantly increase the business value of IT. Softtek is the creator and a leader of the nearshore industry. Vision: We aspire to transcend as a leading global provider of IT and business process solutions, forging longstanding and mutually beneficial relationships built on a foundation of earned trust. We will build our future by being a well-grounded and socially responsible company, with a profitable track record, delivering innovative high quality services, driven by a passionate, human-centric culture. Services: Application-Related Services Business Process Outsourcing IT Infrastructure Support Software Products and Associated Services Customers: Softtek is a preferred service provider for several Fortune 500 organizations Top-tier corporations in the markets where we operate Awards and Distinctions: SEI CMMi Level 5 Six Sigma Corporate Program IAOP Global Outsourcing 100 List®, 2009, 2010, 2011 10 SAP Award of Excellence in “Best Regional Partner” category Named as a "Strong Performer" for SAP Implementation services by Forrester Globalization-2010 Award for Performance, GE GDC Program BusinessWeek Emerging Outsourcing Players ISO 9001:2008 (for Procurement Services from Aguascalientes, Mexico and for “Design, development, support and IT application improvements” in Argentina) ISO 9001:2008 Certification (for Development, Maintenance & Application Support in Brazil) Gartner Best Solution Delivery Award 2004 The Global Services 100 - Top Company to Watch South of the Border 2007 & 2008 and Top Company to Watch in Latin America 2006 by neoIT and Global Services Magazine Great Place to Work® Institute’s Best Places to Work For: Argentina, Brazil, and Mexico Only Latin-American company in Gartner’s Magic Quadrant for Offshore Application Services 2006 & 2007 For additional information, visit our website at www.softtek.com For other employment opportunities, go to: http://www.softtek.com/en/unitedstates/jobs-usa-canada