Facility: West Delray Nursing and Rehabilitation Center
Position: Receptionist
Location: Delray Beach, Florida
Shift: Part-Time – Saturdays 8:00 AM–4:00 PM & Sundays 8:00 AM–8:00 PM
Salary: $15.50 per hour
Job Description
West Delray Nursing and Rehabilitation Center is seeking a professional and dependable Receptionist to join our team. As the first point of contact for visitors and callers, you will play a vital role in ensuring smooth communication, supporting daily operations, and delivering excellent customer service.
Key Responsibilities
Answer and direct incoming calls, taking messages or transferring to voicemail when appropriate.
Provide general information to callers and visitors regarding the facility.
Operate and manage a multi-line phone and paging system.
Forward calls to nursing units for residents without phones.
Greet and assist visitors, ensuring proper sign-in and directing them as needed.
Monitor the front entrance for security and elopement risks.
Maintain accurate records of resident room numbers, staff extensions, emergency contacts, and key personnel.
Assist with communication between residents, families, and staff.
Ensure compliance with HIPAA regulations and facility policies.
Track and oversee the access of sales representatives within the building.
Requirements
Minimum 2 years of experience in a nursing home or healthcare setting.
Proficiency with multi-line phone systems, computers, and office equipment.
Excellent communication skills and professional telephone etiquette.
Strong organizational skills with the ability to multitask in a busy environment.
Flexibility and willingness to adapt to new processes and procedures.
Why Join Us?
At West Delray Nursing and Rehabilitation Center, we are dedicated to creating a welcoming and supportive environment for our residents, their families, and our staff. Join our caring team and make a difference every day!