Receptionist Job at Intersect Healthcare in Superior

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Base pay range: $16.00/hr - $20.50/hr

Position Summary

Represents the company in a positive and professional manner while greeting visitors, answering telephone, directing calls, and checking in visitors, staff and family according to covid policy and procedure.

Principal Duties and Responsibilities

• Answers the telephone in a professional manner, directs calls to appropriate individuals, and/or takes messages.
• May fax and photocopy information as needed.
• Maintains current resident/patient and staff directories.
• May accept job applications and forward to appropriate department.
• Announces emergency codes and instructions over public address system as required.
• Assists residents, family members, and others with inquiries regarding resident and facility information.
• Check in residents, family and staff according to Covid-19 policies and procedures.

Mission Points / Expectations of all Employees

• Adheres to all Mission Point Policies and Procedures.
• Conducts self in a manner consistent with Mission Points’ Core Values at all times.
• Maintains a positive and respectful attitude with all word-related contacts.
• Consistently reports to work on time and prepared to perform the duties of the position.
• Meets productivity standards and performs duties as workload necessitates.
• Maintains the privacy of all patient information and company proprietary information.
• Treat residents, family members, visitors, and team members with respect and dignity.
• Able to safely perform the essential functions of the job with or without reasonable accommodation.
• Dress in business casual attire.
• Must maintain an active license or the required certification(s) (if required by the job).

Required / Desired Qualifications

Education, Training, And Experience

• Minimum high school diploma or equivalent.
• Exceptional customer service skills and telephone etiquette.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Hospitals and Health Care

Location: Superior, MI

Other related job postings and location-based notices are excluded to keep the description focused on the role.