Product Marketing Manager Job at Diligent in New York

Overview

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform provides practitioners, the C-Suite and the board a consolidated view of their GRC practice to help manage risk, build resilience and make better decisions, faster.

At Diligent, we’re building the future with people who think boldly and move fast. Whether you’re designing systems that leverage large language models or reimagining workflows with AI, you’ll help us unlock new ways of working and thinking. Curiosity is in our DNA, and we value individuals who embrace change as an opportunity and continuously learn. You’ll be part of a global community on a mission to make an impact.

Position

The Diligent Market Intelligence Product Marketing Manager leads and owns our end-to-end go-to-market strategy within a diverse global team. This role manages global strategy, positioning and messaging for the Diligent Market Intelligence product suite. It shapes portfolio strategy, emphasizes digital influence, and voices customer needs to inform the product roadmap and marketing campaigns across internal and external channels.

The Product Marketing Manager will assist in developing and enhancing our data solutions for Shareholder Activism, Proxy Voting, Corporate Governance, Executive Compensation and Risk & Compliance Screening. This role covers advisory, engagement, stewardship and compliance markets to ensure our products meet evolving needs of advisory, investor, financial services and corporate professionals.

Key Responsibilities

• Develop and Execute GTM Plans • Create and manage the product marketing and go-to-market strategy for our Diligent Market Intelligence data solutions. • Work with Product and Commercial teams to define product direction and shape the roadmap.
• Manage Pricing and Packaging • Build and maintain pricing models, rate cards, discount structures, and bundles that support revenue goals. • Coordinate with stakeholders to review and adjust pricing based on market feedback.
• Gather and Share Competitive Insights • Track market size, competitor actions, and industry trends to guide strategy. • Produce battle cards and positioning materials that help Sales address competitive challenges.
• Support Sales and Field Teams • Partner with Sales to refine product positioning, identify upsell opportunities, and provide enablement tools. • Lead training sessions and develop collateral tailored to each buyer persona to aid selling effectiveness.
• Represent the Customer • Advocate for end-users during product reviews and UX discussions with Client Marketing and UX teams. • Organize and run user-committee meetings with Product Management to capture direct feedback.
• Bridge Between Teams • Translate Sales needs into clear product requirements and turn product updates into straightforward messages for Commercial teams.

Required Experience/Skills

• 3+ years of B2B SaaS product marketing experience
• Ability to build relationships with product management, sales and customer success to define and execute product marketing strategy
• Positive, energetic attitude and initiative, with strong work ethic
• Strong interpersonal and project management skills
• Understanding of SaaS-based data products and product marketing best practices
• Ability to operate in a rapidly growing environment with effective storytelling and cross-functional collaboration
• Proven track record of writing performance-driven product marketing plans with measurable adoption results
• Experience in governance, stewardship or KYC data space is desirable

U.S. pay range: $75,000 - $93,000 USD

What Diligent Offers You

• Creativity is ingrained in our culture — we are innovative collaborators who explore how things can be different in internal processes and for clients.
• People-first environment — flexible work arrangements, health benefits, wellness program, generous time off and more.
• Global presence — offices in New York, Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore and Sydney.
• Diversity — we promote a diverse team through Employee Resource Groups and education resources.

Diligent created the modern governance movement. Our goal is to empower leaders with technology, insights and connections to drive impact and accountability.

Headquartered in New York, Diligent operates with a hybrid work model. If you are within commuting distance to a Diligent location, you may be expected to work onsite at least 50% of the time to foster collaboration and innovation.

We are an equal opportunity employer. We do not discriminate based on protected characteristics and comply with applicable laws. We provide reasonable accommodations for qualified individuals with disabilities upon request. If you need assistance, contact recruitment@diligent.com.