Call Center Representative Job at Thinktelljunction in San Antonio

Job Ad: Call Center Representative Think Tell Junction (San Antonio, TX)

Job Title Call Center Representative
Company: Think Tell Junction
Location: San Antonio, TX
Salary: $17 - $23 per hour
Job Type: Full-Time

Work Type: In-person (strictly on-site)

About Us:
Think Tell Junction is a dynamic and innovative company specializing in providing exceptional products and services to our clients. Based in San Antonio, we pride ourselves on our customer-centric approach and commitment to excellence. Our team is dedicated to building lasting relationships with clients and helping them achieve their goals.

Job Description:
We are seeking a motivated and enthusiastic Call Center Representative to join our dynamic team. As a key point of contact for our customers, you will play an integral role in providing exceptional service and support. Our call center operates in a fast-paced environment where you will handle inbound and outbound calls, addressing a variety of customer inquiries and concerns.

Responsibilities:

• Answer incoming calls and respond to customer inquiries promptly and professionally.
• Provide information about products and services to customers.
• Resolve customer complaints and issues effectively and efficiently.
• Document all customer interactions in the company database.
• Manage and track customer orders and requests throughout the process.
• Follow up with customers to ensure their issues are resolved and satisfaction is achieved.

Skills Required:

• High school diploma or equivalent; additional education in a related field is a plus.
• Previous experience in a call center or customer service role is preferred.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to handle high-stress situations and manage multiple tasks simultaneously.
• Proficiency in using computer systems and customer relationship management (CRM) software.

Benefits:

• Competitive hourly wage ranging from $17 to $23.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Opportunities for professional growth and advancement.
• Supportive and collaborative work environment.

If you’re eager to kickstart your career in sales and make a difference, apply today to join Think Tell Junction as a Call Center Representative.

Note On-campus work in San Antonio, TX