VAA LLC is hiring: IT Support Specialist (On-site/Flex) in Plymouth

Overview

Our growing firm is seeking passionate problem-solvers who are driven to make a real impact. We’re hiring an IT Support Specialist. The IT Support Specialist provides technical assistance and support related to VAA's environment by responding to end-user questions, monitoring day-to-day operations, isolating problems, and identifying and implementing solutions.

Responsibilities

• Provide technical assistance to staff related to software programs and hardware, such as laptops, desktops, printers, scanners, and mobile devices.
• Track and respond to all instances of support through the IS ticketing queue, updating the status of each ticket.
• Provide new user installation and upgrades of hardware and software applications.
• Update computer software and hardware, as requested.
• Train end-users, as needed, on hardware functionality and software programs.

Qualifications

• 3 years in IT with a minimum of 2 years supporting 365 in a Windows 10 environment required.

Starting Salary Range

$25.00 - $31.00 per hour. A variety of factors are considered when determining an offer including, but not limited to, market data, geographic location, experience, and specialized skills.

Benefits

Health, dental, vision, life insurance, profit-sharing, 401(k), paid leave, and more.

Get to Know VAA

VAA is an Engineering, Planning and Design firm specializing in commercial projects, bulk commodity-handling facilities, and structures for value-added processing, manufacturing and distribution. VAA is one of the industry's leading firms, combining nearly a half-century of excellence with a vibrant, future-focused energy. We serve a diverse portfolio of clients, ranging from multinational corporations to local municipalities to individual farms and businesses.

Hear first-hand what it’s like to work here, the range of opportunities you can find and the wealth of resources that will support you - both professionally and personally: https://vaaeng.com/careers/#careers-video

Why VAA?

• It’s not all calcs and CAD around here. Join your peers for a chili cookoff or homebrew tasting. Take advantage of charitable PTO to volunteer for organizations you’re passionate about. At VAA, we’re committed to building community from within and making a difference in the communities where we live and work.
• Support for work-life balance: flexible schedule options, onsite gym, Employee Assistance Program, and opportunities for friendly competition
• Ongoing professional development, including mentoring, online learning and tuition reimbursement
• An award-winning workplace, recognized by USA Today as a national Top Workplace USA (2024 and 2025) and by the Star Tribune as one of Minnesota’s Top 200 Workplaces (2022–2025)

Apply

Apply today! https://vaaeng.com/careers/#careers-video