IT Specialist Manager Job at Foodauthority in Melville

Career Opportunities with Food Authority, INC

Current job opportunities are posted here as they become available.

We are looking for an experienced IT Specialist Manager to join our team. This is an onsite role.

Days: Mon-Fri

Hours: 9AM-5:30PM

Job Roles / Responsibilities

• Lead and support end-to-end ERP implementation projects including requirement gathering, solution design, configuration, testing, training, and post-go-live support.
• Collaborate with cross-functional teams (Finance, Operations, Supply Chain, etc.) to understand business processes and translate them into ERP solutions.
• Customize and enhance ERP modules based on business requirements using available tools or through coordination with technical developers.
• Perform data migration, integration, and validation tasks during system transitions.
• Conduct user training sessions and create documentation for functional processes and system usage.
• Provide ongoing support for ERP users, troubleshooting issues and ensuring system performance and reliability.
• Act as a liaison between business users and the technical team to ensure requirements are clearly understood and implemented effectively.
• Identify opportunities for process improvement and system optimization within the ERP framework.
• Work with third-party vendors and internal stakeholders to manage ERP upgrades, patches, and enhancements.

Must-Have Skills

• Minimum 5 years distribution experience
• Strong knowledge of the WMS and understanding of technical communication workflow between ERP and WMS is essential
• Hands-on experience with ERP implementation, customization, and user support.
• Strong functional knowledge in modules such as Finance, Inventory, Procurement, Sales, Manufacturing, or HR.
• Ability to bridge the gap between business needs and technical solutions with clear communication and analytical skills.
• Experience in writing functional specifications, user stories, and test cases.
• Familiarity with SQL, reporting tools, and ERP platforms.

Preferred

• Prior experience in mid-size to enterprise-level ERP environments.
• Certification in relevant ERP systems is a plus.
• Project management exposure or understanding of Agile/Waterfall methodologies