Mustang CAT
Building Texas...
Powering the World
.
Since 1952, Mustang has proudly served the
construction, oil & gas, power generation, marine, and manufacturing
industries as the authorized Caterpillar dealer for Southeast Texas. Start your career with Mustang Cat - one of
America's Greatest Midsize Workplaces
of 2025!
Our new Hempstead location is opening later in 2025 and will be at the following address: 897 North Business 290, Hempstead, TX 77445. Now Hiring: Shop Coordinator - Hempstead, TX (Service Operations | Customer Support | Shop Scheduling) Mustang Cat
is actively seeking a
Shop Coordinator
to support the
Machinery Service Department
in
Hempstead, Texas . In this role, you will assist the
Service Supervisor
in the day-to-day operations of the shop, ensuring timely and efficient equipment service, customer communication, and repair coordination. Note:
This role will be based at our new Hempstead location, opening later in 2025! Training and onboarding will take place at our Headquarters in Houston, TX until the new facility is ready. What You'll Do as a Shop Coordinator: Support
shop scheduling
and coordinate repairs between teams Review
invoices for accuracy
and process
warranty documentation Monitor
production and efficiency , reporting key metrics Manage
equipment inventory
and assist with shipping & receiving Enforce
safety and contamination control
practices Provide
technical support
to internal stakeholders Communicate effectively with
technicians, Product Support Sales Reps, and customers Step in for the Service Supervisor during absences and assist with delegated tasks
What You Bring: High school diploma or equivalent required 1-2 years of dispatching or coordination
experience in a service or repair-related industry Excellent
customer service and organizational skills Strong computer skills , including Microsoft Office Suite Ability to
multitask and prioritize
in a fast-paced environment Professional communication across
phone, email, and in-person
interactions
Preferred Qualifications: Mechanical aptitude
or background in equipment repair/service Spanish speaking
skills are a strong plus Familiarity with
Caterpillar equipment , service scheduling systems, or CRM platforms is beneficial
Top Benefits for Shop Coordinators at Mustang Cat: Great Work-Life Balance On-Premise Clinic Opportunity for Overtime Tuition Reimbursement Vast Growth Opportunities Job Stability Full-Time Benefits : Medical, Dental, Vision 401(k) with Employer Match Paid Vacation, Sick Time & Holidays
Join
Mustang Cat , where you'll help power the projects that build and sustain Texas. Apply now to start your career with a respected leader in equipment solutions! Check out the Mustang Cat Anthem to see our mission in action!
Having trouble logging in? Create an account through the link on the "Sign In" pop-up window, and apply today!
Mustang Cat is an Equal Opportunity Employer.
Powering the World
.
Since 1952, Mustang has proudly served the
construction, oil & gas, power generation, marine, and manufacturing
industries as the authorized Caterpillar dealer for Southeast Texas. Start your career with Mustang Cat - one of
America's Greatest Midsize Workplaces
of 2025!
Our new Hempstead location is opening later in 2025 and will be at the following address: 897 North Business 290, Hempstead, TX 77445. Now Hiring: Shop Coordinator - Hempstead, TX (Service Operations | Customer Support | Shop Scheduling) Mustang Cat
is actively seeking a
Shop Coordinator
to support the
Machinery Service Department
in
Hempstead, Texas . In this role, you will assist the
Service Supervisor
in the day-to-day operations of the shop, ensuring timely and efficient equipment service, customer communication, and repair coordination. Note:
This role will be based at our new Hempstead location, opening later in 2025! Training and onboarding will take place at our Headquarters in Houston, TX until the new facility is ready. What You'll Do as a Shop Coordinator: Support
shop scheduling
and coordinate repairs between teams Review
invoices for accuracy
and process
warranty documentation Monitor
production and efficiency , reporting key metrics Manage
equipment inventory
and assist with shipping & receiving Enforce
safety and contamination control
practices Provide
technical support
to internal stakeholders Communicate effectively with
technicians, Product Support Sales Reps, and customers Step in for the Service Supervisor during absences and assist with delegated tasks
What You Bring: High school diploma or equivalent required 1-2 years of dispatching or coordination
experience in a service or repair-related industry Excellent
customer service and organizational skills Strong computer skills , including Microsoft Office Suite Ability to
multitask and prioritize
in a fast-paced environment Professional communication across
phone, email, and in-person
interactions
Preferred Qualifications: Mechanical aptitude
or background in equipment repair/service Spanish speaking
skills are a strong plus Familiarity with
Caterpillar equipment , service scheduling systems, or CRM platforms is beneficial
Top Benefits for Shop Coordinators at Mustang Cat: Great Work-Life Balance On-Premise Clinic Opportunity for Overtime Tuition Reimbursement Vast Growth Opportunities Job Stability Full-Time Benefits : Medical, Dental, Vision 401(k) with Employer Match Paid Vacation, Sick Time & Holidays
Join
Mustang Cat , where you'll help power the projects that build and sustain Texas. Apply now to start your career with a respected leader in equipment solutions! Check out the Mustang Cat Anthem to see our mission in action!
Having trouble logging in? Create an account through the link on the "Sign In" pop-up window, and apply today!
Mustang Cat is an Equal Opportunity Employer.