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Securitas

Retail Security Manager

Securitas, Burlington, Massachusetts, us, 01805

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Are you a strong leader with a passion for safety, customer service, and team development? Join Securitas as a

Assistant Retail Security Director

and take charge of daily operations, security strategy, and personnel management to create a safe and welcoming environment for all. In this role, you will oversee a team of Security Officers and Leads, ensuring exceptional service, compliance, and safety throughout the property. This is a hands-on leadership position requiring strong communication, attention to detail, and the ability to adapt to a fast-paced retail environment. Shift:

Friday-Tuesday 1pm-9pm (Sunday is 10am-6pm) Salary:

$56,160/yearly Key Responsibilities: Supervise Security Officers and Lead Officers at the site; ensure proper execution of post orders and patrol duties

Conduct regular inspections of posts and personnel; coach and discipline team members as needed

Provide on-site training and onboarding for new officers; ensure all personnel understand their duties and expectations

Coordinate schedules and ensure proper staffing coverage across all shifts

Submit payroll and personnel data in a timely and accurate manner

Monitor surveillance systems, respond to incidents and emergencies, and communicate with local authorities and management

Maintain high visibility and foster a strong security presence to deter criminal activity

Meet regularly with client representatives to ensure satisfaction and address any concerns

Complete and review incident reports, logs, and operational updates

Serve as the liaison between the client, Securitas branch leadership, and security staff

May perform security officer duties when necessary to support team coverage Qualifications:

Prior experience in security operations supervisory experience

Excellent leadership, communication, and conflict-resolution skills

Strong organizational and reporting abilities

Familiarity with video surveillance and access control systems

Valid Drivers License and ability to meet company driving standards

Proficient in basic computer applications and report writing

Flexible availability, including nights, weekends, and holidays Why Join Securitas?

Be a leader within a globally respected security organization

Opportunity to grow your career and build a professional team

Make a meaningful impact on your community by promoting safety

Full benefits package including medical, dental, vision, 401k, and life insurance to an exciting role, apply today and take the next step in your security career!

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic. #NorthernNE Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, were looking for you to join the Securitas team.

Benefits include:

Retirement plan Employer-provided medical and dental coverage Company-paid life insurance Voluntary life and disability insurance Employee assistance plan Securitas Saves discount program Paid holidays Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.