Job Description
World Class Vending is seeking a professional Receptionist / Outbound Call Representative to support our growing team. This role combines customer service with outbound calling — you’ll be the first point of contact for our company, handling incoming calls and inquiries, while also reaching out to prospective clients to introduce our services.
If you’re organized, personable, and confident on the phone, this position gives you the chance to support our daily operations while helping us expand our customer base.
Responsibilities
- Answer and direct incoming calls in a professional and friendly manner.
- Greet visitors and assist with basic inquiries about our services.
- Make outbound calls to businesses to introduce World Class Vending services.
- Schedule appointments and transfer qualified leads to the sales team.
- Maintain accurate call logs, appointment notes, and customer records in the CRM system.
- Provide administrative support, including handling emails, scheduling, and filing.
- Assist the sales and operations teams with follow-ups to ensure smooth communication.
- Represent the company with a positive attitude and excellent customer service.
Experience & Skills
- Prior experience as a receptionist, customer service representative, or in a call center role preferred.
- Strong communication skills with a professional phone presence.
- Organized, detail-oriented, and able to manage multiple tasks at once.
- Comfortable making outbound calls and speaking with new contacts.
- Basic computer and data entry skills required; CRM experience a plus.
- Friendly, approachable, and professional demeanor.
Why Join Us?
At World Class Vending, we are building a team that values professionalism, customer service, and growth. As a Receptionist / Outbound Call Representative, you’ll play an important role in both supporting our internal operations and helping bring in new clients.
Your role directly contributes to the success of our company while giving you room to grow in a fast-paced environment.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Relocation assistance
Work Location: In person