Medical Receptionist Job at CarePoint Health System in Hoboken

Medical Office Receptionist

The Medical Office Receptionist is responsible for clerical duties such as receiving incoming telephone calls in a prompt, courteous, and professional manner and greeting/assisting visitors in the same manner.

Essential Duties and Responsibilities:

• Management of phones to include answering, appointment scheduling, proper routing of calls and screening of patient requests.
• Reviews schedule in advance to avoid conflicts.
• Confirms that all charts are ready and have appropriate paperwork.
• Addresses patient complaints in a timely and effective manner
• Keeps in constant communication with Office Manager
• Performs other duties as needed to ensure the office operations run efficiently.
• Maintains patient confidentiality and complies with HIPAA regulations
• Daily tasks include, but are not limited to: confirming appointments, verify insurance, verify I.D. of each patient, pre-authorizations, no auto RX refills without Doctor's permission, problem log, return phone calls, patient paperwork to be completed within 72 hours, patients are seen in order of scheduled appointment.
• Other duties as assigned.

What We're Looking For:

• High School Diploma or equivalent
• One (1) year of experience in a customer service or reception setting, preferably in a health care environment
• Knowledge of medical terminology and organization services.

What We Offer:

Competitive pay Medical, dental, and vision insurance 401k with Company match Generous paid time off Paid Holidays Tuition Reimbursement Advancement and career development opportunities