TEKsystems is hiring: Call Center Representative in Hanover

IMMEDIATE CUSTOMER SERVICE REPRESENTATIVE NEEDED

OPPORTUNITY TO WORK FOR ONE OF THE LARGEST GLOBAL FOOD AND BEVERAGE COMPANIES IN THE AREA

FULL TIME OPPORTUNITY WITH ROOM FOR ADVANCEMENT

$19.50/HR

HANOVER, PA (ON SITE ONLY)

Qualifications:

• 2 years of customer service/call center experience
• Excellent communication skills
• CRM/ERP experience
• Microsoft Office proficient

Description

A customer service assistant is the primary point of contact between a business and its customers. If customers want to place an order, find information, get advice, return a purchase or make a complaint, they will invariably talk to a customer service assistant.

This role is responsible for weekly settlement of all Company owned and IDP (Independent DSD Partners) routes on a weekly basis.

Responsible for customer service tasks such as answering phone calls and emails from IDPs.

This role is also responsible for in-depth audits when warranted to combat theft and inaccuracies.

Performs data tasks related to IDP settlements and day-to-day tasks that ensure effective account management of account collections and payments.

Document call details into Service Now and call volume can range to 30-50 calls a day - must be willing and able to keep up with that volume!

Hours:

Monday - Friday

7:30-4 or 8-4:30

Pay and Benefits

The pay range for this position is $19.50 - $19.50/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Hanover,PA.

Application Deadline

This position is anticipated to close on Sep 17, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.