County of San Bernardino, CA
County of San Bernardino, CA is hiring: IT Applications Specialist* in San Berna
County of San Bernardino, CA, San Bernardino, CA, US, 92409
Salary : $65,873.60 - $90,542.40 Annually
Location : San Bernardino, CA
Job Type: Full-time
Job Number: 25-01686ITD-01
Department: Innovation and Technology Department
Opening Date: 09/06/2025
Closing Date: 9/19/2025 5:00 PM Pacific
The Job
The Innovation and Technology Department is at the forefront of driving digital transformation and innovation, consistently delivering cutting-edge solutions to enhance county operations. Recognized for its excellence, the department has been honored with prestigious awards, including the National Association of Counties (NACo) Award and the Digital Counties Award. These accolades underscore the team's commitment to leveraging technology to improve efficiency, increase accessibility, and foster community engagement, making it a leader in public sector innovation.
The Innovation and Technology Department (ITD) is seeking skilled IT Applications Specialists to improve the efficiency of end-users by providing expert support for applications and reporting tools. This position plays a vital role in helping staff use technology more efficiently and supports ongoing improvements in business processes and IT systems.
This position requires candidates to possess strong technical and analytical skills with the capability to bridge the gap between business requirements and IT solutions.
Key responsibilities may include:
This recruitment will be used to filled vacancies specifically at the Innovation and Technology Department (ITD).
Health BenefitsPaid Time OffRetirement
DCAP Account - County Paid Life Insurance - AD&D Insurance 529 Savings Plan -Short & Long Term Disability - Wellness Program - Commuter Services - Employee Discounts - Annual Tuition Reimbursement
For additional information review the To view additional details, explore the
To learn more, visit:
CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment.
Shift: Some positions may require availability for night and swing shifts, weekends, and on-call, including holidays as needed.
Sponsorship: San Bernardino County is unable to consider candidates who require Visa Sponsorship. Candidates must be able to present their legal right to work in the United States.
Minimum Requirements
Candidates must possess the required in order to qualify.
REQUIRED EXPERIENCE: Two (2) years full-time equivalent experience supporting supporting business applications, including troubleshooting, assisting and instructing end-users in effective use, and resolving problems. Proficiency in advanced features of the Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, is required.
Substitution: Thirty (30) semester/forty-five (45) quarter units of completed college course work from an accredited* college or university in information technology, business administration, or closely related field may substitution for up to one (1) year of the required experience. Candidates are required to list coursework their application. Applications will be disqualified if candidates fail to provide a list of coursework or a legible copy of the certificate(s).
*Education earned outside of the United States must be accompanied by an education equivalency report from a reputable credential evaluation service recognized by the United States Department of Education.
Desired Qualifications
The ideal candidate possesses:
Selection Process
Examination Procedure:
There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.
Application Procedure:Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
If you need technical assistance, follow this link to or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):San Bernardino County is an and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.
ADA Accommodation:If you have a disability and need accommodations during the testing process, please submit the within one week of the recruitmentfiling deadline.
Veterans' Preference:Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the
For more important details,
Administrative Services Unit
The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
For a summary of benefits, please click
Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at
01
PLEASE READ THE BELOW STATEMENT
Instructions: The information provided on your application and in your responses to the following Supplemental Questionnaire will be used to determine if you meet the minimum requirements for this position, as well as in a competitive evaluation of qualifications. It is in your best interest to be as thorough as possible in your responses. Applicants will not be able to update their application materials or answers to the questionnaire once the application has been submitted. Note: Experience listed on this questionnaire must also be listed and fully detailed in the work experience section of your application.
02
Education/Coursework: Indicate the highest level of education completed in information technology, business administration, or a closely related field.
03
Education/Coursework: Applicants who have NOT obtained a bachelor's degree in a qualifying field MUST provide a list of completed college coursework.Include the following: course number, course title, school, and number of units earned (indicate if semester or quarter). (e.g. MATH 529 - Advanced Geometry, CSUSB- 4 quarter units)If you have completed a degree in computer science, business administration, or other closely related field, indicate degree completed (e.g., B.S., M.S., etc.), major field, and school. Please list your degree below. (e.g. Bachelor of Science in Information Technology)If none, indicate N/A.
04
IT Application Specialist Experience: Indicate areas where you possess two years or more of experience. Experience must be clearly detailed in the work experience section of the application. Select all that apply.
05
Application Support Experience: Describe your experience providing operational support for an Enterprise business application. In your response include your job title, the name of your employer, and other relevant duties performed. Ensure this employer is clearly list on the Work Experience section of your application. If no experience, indicate "N/A."
06
Process Improvement Experience: Describe your experience recommending or implementing changes that improved efficiency or service for the customers or clients you supported. In your response, include your job title, the name of your employer, and other relevant duties. Ensure this employer is clearly listed on the Work Experience section of your application. If no experience, indicate "N/A."
07
Software Applications: Indicate your experience with any of the following areas. Experience must be clearly detailed in the work experience section of the application. Select all that apply.
08
Department Applications: Indicate the department applications you have supported for at least two (2) years. Experience must be clearly detailed in the work experience section of the application. Select all that apply.
09
Department Applications: For each application you indicated experience in, describe the duties you performed in support of the application. Include months of experience.If none, indicate "N/A."
10
Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).
11
**ATTENTION GMAIL USERS**
We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.
For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.
Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.
Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.
Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
Required Question
Location : San Bernardino, CA
Job Type: Full-time
Job Number: 25-01686ITD-01
Department: Innovation and Technology Department
Opening Date: 09/06/2025
Closing Date: 9/19/2025 5:00 PM Pacific
The Job
The Innovation and Technology Department is at the forefront of driving digital transformation and innovation, consistently delivering cutting-edge solutions to enhance county operations. Recognized for its excellence, the department has been honored with prestigious awards, including the National Association of Counties (NACo) Award and the Digital Counties Award. These accolades underscore the team's commitment to leveraging technology to improve efficiency, increase accessibility, and foster community engagement, making it a leader in public sector innovation.
The Innovation and Technology Department (ITD) is seeking skilled IT Applications Specialists to improve the efficiency of end-users by providing expert support for applications and reporting tools. This position plays a vital role in helping staff use technology more efficiently and supports ongoing improvements in business processes and IT systems.
This position requires candidates to possess strong technical and analytical skills with the capability to bridge the gap between business requirements and IT solutions.
Key responsibilities may include:
- Collaboration: Works closely with IT and development teams to understand user requirements, validate enhancements to application functionality, and implement software updates.
- User Training: User Training: Develops and delivers training for end-users on new and existing applications, creates user guides and documentation to facilitate effective use.
- Technical Support: Provides technical assistance and troubleshooting for application related issues, ensuring minimal downtime and efficient resolution of problems.
- Problem Solving: Analyzes user needs and provides solutions to improve business processes through effective application use.
This recruitment will be used to filled vacancies specifically at the Innovation and Technology Department (ITD).
Health BenefitsPaid Time OffRetirement
- Medical and Dental: Family coverage
- Vision: Employee Coverage
- Premium Subsidies to offset health costs
- Flexible Spending Account (FSA): Pre-tax account for qualified healthcare expense
- Up to 4 weeks accruable vacation with cash-out option
- 11 days accruable sick leave
- 15 paid holidays
- Perfect attendance leave
- Flexible work schedules (in some departments)
- Generous Pension
- Retirement reciprocity may be available
- 457(b) Deferred Compensation Plan
- Retirement Medical Trust Fund
DCAP Account - County Paid Life Insurance - AD&D Insurance 529 Savings Plan -Short & Long Term Disability - Wellness Program - Commuter Services - Employee Discounts - Annual Tuition Reimbursement
For additional information review the To view additional details, explore the
To learn more, visit:
CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment.
Shift: Some positions may require availability for night and swing shifts, weekends, and on-call, including holidays as needed.
Sponsorship: San Bernardino County is unable to consider candidates who require Visa Sponsorship. Candidates must be able to present their legal right to work in the United States.
Minimum Requirements
Candidates must possess the required in order to qualify.
REQUIRED EXPERIENCE: Two (2) years full-time equivalent experience supporting supporting business applications, including troubleshooting, assisting and instructing end-users in effective use, and resolving problems. Proficiency in advanced features of the Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, is required.
Substitution: Thirty (30) semester/forty-five (45) quarter units of completed college course work from an accredited* college or university in information technology, business administration, or closely related field may substitution for up to one (1) year of the required experience. Candidates are required to list coursework their application. Applications will be disqualified if candidates fail to provide a list of coursework or a legible copy of the certificate(s).
*Education earned outside of the United States must be accompanied by an education equivalency report from a reputable credential evaluation service recognized by the United States Department of Education.
Desired Qualifications
The ideal candidate possesses:
- Bachelor's degree in information technology or computer science.
- Experience with Microsoft 365 and SharePoint Online.
- Experience working with Project Management platforms such as KeyedIn.
- Experience creating reports, managing tickets, and providing training.
Selection Process
Examination Procedure:
There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.
Application Procedure:Please complete and submit the online employment application and supplemental questionnaire for consideration before the posted deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
If you need technical assistance, follow this link to or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.
Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA):San Bernardino County is an and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.
ADA Accommodation:If you have a disability and need accommodations during the testing process, please submit the within one week of the recruitmentfiling deadline.
Veterans' Preference:Eligible veterans, their spouses, or widows/widowers who are not current County employees mayreceive additional Veterans' Preference points. For details and instructions on how to request thesepoints, please refer to the
For more important details,
Administrative Services Unit
The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
For a summary of benefits, please click
Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at
01
PLEASE READ THE BELOW STATEMENT
Instructions: The information provided on your application and in your responses to the following Supplemental Questionnaire will be used to determine if you meet the minimum requirements for this position, as well as in a competitive evaluation of qualifications. It is in your best interest to be as thorough as possible in your responses. Applicants will not be able to update their application materials or answers to the questionnaire once the application has been submitted. Note: Experience listed on this questionnaire must also be listed and fully detailed in the work experience section of your application.
- I have read and understand the above statement.
02
Education/Coursework: Indicate the highest level of education completed in information technology, business administration, or a closely related field.
- Master's degree
- Bachelor's degree
- Thirty (30) semester (45 quarter) units.
- Less than thirty (30) semester (45 quarter) units.
- None of the above
03
Education/Coursework: Applicants who have NOT obtained a bachelor's degree in a qualifying field MUST provide a list of completed college coursework.Include the following: course number, course title, school, and number of units earned (indicate if semester or quarter). (e.g. MATH 529 - Advanced Geometry, CSUSB- 4 quarter units)If you have completed a degree in computer science, business administration, or other closely related field, indicate degree completed (e.g., B.S., M.S., etc.), major field, and school. Please list your degree below. (e.g. Bachelor of Science in Information Technology)If none, indicate N/A.
04
IT Application Specialist Experience: Indicate areas where you possess two years or more of experience. Experience must be clearly detailed in the work experience section of the application. Select all that apply.
- Supporting Project Management Applications
- Developing and conducting end user training
- Gathering and documenting requirements
- Managing user access
- Managing vendor communications
- Interpreting and understanding potential risk
- Knowledge of Microsoft 365 and SharePoint Online
- Supporting Enterprise Systems/Applications
- Creating and running business reports
- Help desk support
- Troubleshooting and reporting on application issues
- None of the above
05
Application Support Experience: Describe your experience providing operational support for an Enterprise business application. In your response include your job title, the name of your employer, and other relevant duties performed. Ensure this employer is clearly list on the Work Experience section of your application. If no experience, indicate "N/A."
06
Process Improvement Experience: Describe your experience recommending or implementing changes that improved efficiency or service for the customers or clients you supported. In your response, include your job title, the name of your employer, and other relevant duties. Ensure this employer is clearly listed on the Work Experience section of your application. If no experience, indicate "N/A."
07
Software Applications: Indicate your experience with any of the following areas. Experience must be clearly detailed in the work experience section of the application. Select all that apply.
- Testing
- Documenting
- Implementing
- Developing and writing end user application documentation
- Training end users
- None of the above
08
Department Applications: Indicate the department applications you have supported for at least two (2) years. Experience must be clearly detailed in the work experience section of the application. Select all that apply.
- MS Teams
- MS Word
- MS Excel
- MS PowerPoint
- KeyedIn
- EMACS
- ServiceNow
- CRM
- CMS
- Reporting Tools
- Project Management Tools
- None of the above
09
Department Applications: For each application you indicated experience in, describe the duties you performed in support of the application. Include months of experience.If none, indicate "N/A."
10
Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).
- I acknowledge that I have read, understood, and agree to the above.
11
**ATTENTION GMAIL USERS**
We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.
For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. Click this link to Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.
Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.
- I understand
Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.
Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.
- I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.
Required Question