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Chick-fil-A

Executive Director

Chick-fil-A, Atlanta, Georgia, United States, 30383

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Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America\'s #1 fast food restaurant.

The Executive Director serves as guardian on our Executive Leadership Team as a forward thinking-partner providing leadership to ensure our Mission “To Love Our Community Like No Other Company” is met. This individual must have a passion for service, people and operational excellence. The Executive Director sets the Vision to execute our Strategy of “Winning Hearts Every Day” and will effectively lead, monitor, create consistency, and drive 2nd Mile Service and Operational Excellence.

Primary Duties and Responsibilities

Casting our Vision to our Team

Leading and overseeing all aspects of the corresponding Critical Success Factor of the business

Collaborates with our Directors / Team Leaders to ensure Team Members are trained properly

Maintain rigorous cleaning schedule

Shift Leading

Create culture of “continuous improvement”

Establish and post written monthly goals

Ensure efficient scheduling and set-ups

Conduct regular meetings with corresponding staff

Reports Customer Reviews and Evaluation findings at Leadership Meetings

Track reports to determine areas for improvement

Leadership Skills

Must possess leadership traits that Chick-fil-A seeks in future Operators.

character – aligns with Chick-fil-A values

chemistry – relationship builder, coaches others to perform

competency – results oriented, systems thinker, quick study

Servant Leader, team oriented with a passion for people and world class service

Well organized manager with excellent verbal, written and electronic communications skills

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