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Overview
James & James Furniture is seeking a results-driven General Manager, Designer Trade to lead the growth and strategic engagement of our interior designer customer segment. The role will expand market share among U.S. interior designers, increase designer-related revenue, and position James & James as the premier source for U.S.-made, solid hardwood, custom dining solutions. The ideal candidate will possess a deep understanding of the design industry, with the ability to build strong relationships, influence marketing strategy, and lead designer-focused initiatives that enhance our presence and revenue in the trade segment. Responsibilities
Increase sales penetration within the U.S. Interior Designer Market, achieving targeted growth in designer revenue share. Cultivate relationships with large-scale interior design firms in key markets such as Dallas, Houston, Nashville, Atlanta, NWA/Little Rock, and Kansas City. Act as the primary sales contact for both prospective and existing designer trade clients. Coordinate with key ASID chapters and design organizations to elevate brand awareness and drive new business. Conceptualize and execute local pop-up events in strategic design markets to showcase product offerings and build community engagement. Identify and pursue new engagement opportunities to establish James & James as a trusted designer partner. Collaborate with internal teams to shape and guide the marketing strategy targeting designers. Advise marketing on trade-specific advertising campaigns, email communications, catalogs, look-books, and other sales materials. Assist in merchandising and positioning of new products for the designer community. Oversee and support the existing Customer Experience team dedicated to the designer trade segment and build out the team as needed to accommodate growth. Provide leadership to ensure a high-touch, personalized service experience for trade customers. Work closely with production, design, and logistics teams to align customer needs with manufacturing capabilities. Lead the optimization of a trade-specific website, ensuring user-friendly functionality and exclusive offerings for designers. Contribute to the product development process, offering insights on trends, pricing, and designer needs to influence product roadmap decisions. Leverage Martech tools (CRM, automation platforms, analytics) to track engagement, measure ROI, and optimize outreach. What You’ll Need
Bachelor’s degree in Marketing, Business, Interior Design, or related field; MBA preferred. 7+ years of experience in business development, trade sales, or marketing within the furniture or home goods industry. Strong relationships or working knowledge of the U.S. interior design community. Proven track record of revenue growth and market penetration within trade channels. Proven experience as a subject matter expert in manufacturing operations and Martech platforms. Experience managing marketing strategies and teams with a focus on customer experience. Excellent communication, negotiation, and relationship-building skills. Ability to travel regularly to key markets and events. About James & James Furniture
Founded in 2011 and headquartered in Springdale, Arkansas, James+James Furniture has grown from a small garage workshop into a nationally recognized brand, delivering handcrafted, solid wood furniture to customers across the U.S. Every piece is made-to-order, blending timeless design with American craftsmanship. We’re a fast-growing team passionate about building products that bring people together in their homes. Joining our company means being part of a dynamic, entrepreneurial environment where creativity, quality, and customer experience drive everything we do. What We Offer
Contribute to a made-in-America success story with national reach Be part of a collaborative, fast-paced team where your ideas make an impact Grow alongside a company recognized for its craftsmanship, innovation, and rapid growth Work in a culture that values hands-on problem solving, creativity, and pride in product For more information about the role and application, please apply now.
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James & James Furniture is seeking a results-driven General Manager, Designer Trade to lead the growth and strategic engagement of our interior designer customer segment. The role will expand market share among U.S. interior designers, increase designer-related revenue, and position James & James as the premier source for U.S.-made, solid hardwood, custom dining solutions. The ideal candidate will possess a deep understanding of the design industry, with the ability to build strong relationships, influence marketing strategy, and lead designer-focused initiatives that enhance our presence and revenue in the trade segment. Responsibilities
Increase sales penetration within the U.S. Interior Designer Market, achieving targeted growth in designer revenue share. Cultivate relationships with large-scale interior design firms in key markets such as Dallas, Houston, Nashville, Atlanta, NWA/Little Rock, and Kansas City. Act as the primary sales contact for both prospective and existing designer trade clients. Coordinate with key ASID chapters and design organizations to elevate brand awareness and drive new business. Conceptualize and execute local pop-up events in strategic design markets to showcase product offerings and build community engagement. Identify and pursue new engagement opportunities to establish James & James as a trusted designer partner. Collaborate with internal teams to shape and guide the marketing strategy targeting designers. Advise marketing on trade-specific advertising campaigns, email communications, catalogs, look-books, and other sales materials. Assist in merchandising and positioning of new products for the designer community. Oversee and support the existing Customer Experience team dedicated to the designer trade segment and build out the team as needed to accommodate growth. Provide leadership to ensure a high-touch, personalized service experience for trade customers. Work closely with production, design, and logistics teams to align customer needs with manufacturing capabilities. Lead the optimization of a trade-specific website, ensuring user-friendly functionality and exclusive offerings for designers. Contribute to the product development process, offering insights on trends, pricing, and designer needs to influence product roadmap decisions. Leverage Martech tools (CRM, automation platforms, analytics) to track engagement, measure ROI, and optimize outreach. What You’ll Need
Bachelor’s degree in Marketing, Business, Interior Design, or related field; MBA preferred. 7+ years of experience in business development, trade sales, or marketing within the furniture or home goods industry. Strong relationships or working knowledge of the U.S. interior design community. Proven track record of revenue growth and market penetration within trade channels. Proven experience as a subject matter expert in manufacturing operations and Martech platforms. Experience managing marketing strategies and teams with a focus on customer experience. Excellent communication, negotiation, and relationship-building skills. Ability to travel regularly to key markets and events. About James & James Furniture
Founded in 2011 and headquartered in Springdale, Arkansas, James+James Furniture has grown from a small garage workshop into a nationally recognized brand, delivering handcrafted, solid wood furniture to customers across the U.S. Every piece is made-to-order, blending timeless design with American craftsmanship. We’re a fast-growing team passionate about building products that bring people together in their homes. Joining our company means being part of a dynamic, entrepreneurial environment where creativity, quality, and customer experience drive everything we do. What We Offer
Contribute to a made-in-America success story with national reach Be part of a collaborative, fast-paced team where your ideas make an impact Grow alongside a company recognized for its craftsmanship, innovation, and rapid growth Work in a culture that values hands-on problem solving, creativity, and pride in product For more information about the role and application, please apply now.
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