Optum
Join Optum, a global organization that utilizes technology to enhance health care and support millions in leading healthier lives. By becoming a part of our team, you will play an essential role in improving health outcomes, connecting people with the necessary care, pharmacy benefits, data, and resources. You will be embraced by a culture of inclusion, talented colleagues, and diverse benefits, all while pursuing meaningful career growth opportunities. Be a part of our mission to make a real impact in the communities we serve as we strive for health optimization on a global scale.
As a
Healthcare Patient Coordinator , you will be the welcoming face for patients, ensuring they are greeted and registered in a warm and efficient manner. You will manage patient check-ins and check-outs for multiple specialty providers, including Lab, Podiatry, Endocrinology, Diabetic Education, and Neurology. This role also involves answering phones to support scheduling for both the Denver Specialty clinic and the South Specialty clinic, ensuring optimal patient flow and service. Schedule:
Monday - Friday, 7:00AM - 5:30PM MST (8-hour shift, 40-hours per week). Your exact schedule will be determined by your supervisor upon hire. Location:
1707 Cole Blvd. Golden, CO 80401. Travel for training or coverage at different locations may be required. Key Responsibilities: Greet patients upon arrival and efficiently manage their wait times. Conduct check-in and check-out processes, including insurance verification and pre-authorizations for procedures. Collect co-payments and issue receipts while managing the cashier box and daily deposits according to company policy. Process walk-in patients and visitors professionally. Handle calls and schedule appointments effectively. Redirect phone inquiries appropriately, assisting callers with questions or concerns. Maintain and manage medical records, ensuring all correspondence is accurately scanned, filed, and requests for medical records are processed correctly. Build and maintain strong relationships with patients, staff, and the public. Perform other related duties as required. Why Work for UnitedHealth Group?
Experience a supportive environment with competitive pay, comprehensive benefit programs, recognition for performance, and a management team committed to your success. Benefits include: Accrued Paid Time Off plus 8 Paid Holidays Medical Plan options with Health Spending Accounts Dental, Vision, Life & AD&D Insurance, with Short-term and Long-term Disability coverage 401(k) Savings Plan and Employee Stock Purchase Plan Education Reimbursement and Employee Discounts Employee Assistance Program and Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Be recognized for your dedication in a challenging environment, with clear pathways to success and opportunities for personal and professional development. Required Qualifications: High School Diploma/GED (or higher). 1+ years of customer service experience with strong communication skills. Proficient in Microsoft Office applications. Preferred Qualifications: 1+ years experience with electronic health records. 1+ years of healthcare experience, including scheduling. Ability to effectively triage phone calls on a multi-system line. Knowledge of medical terminology. Experience managing cash and performing mathematical computations. Soft Skills: Ability to work independently and collaboratively, demonstrating good judgment and responsibility. Proven ability to interact well with healthcare providers. Excellent organizational, time management, and multitasking skills. Capacity to thrive under pressure in a fast-paced environment. Exceptional verbal and written communication skills. Pay is based on various factors including local labor markets, education, work experience, certifications, etc. The hourly pay for this role ranges from $17.74 to $31.63, based on full-time employment. We comply with all applicable minimum wage laws. Application Deadline:
This posting will remain active for at least 2 business days or until a sufficient candidate pool is identified. The job posting may be removed early based on the volume of applicants. At UnitedHealth Group, our mission is to help individuals lead healthier lives and improve the healthcare system for everyone. We are dedicated to addressing health disparities and ensuring equitable care. UnitedHealth Group is an Equal Employment Opportunity employer. All qualified applicants will be considered for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. We are also a drug-free workplace; candidates must pass a drug test prior to employment.
Healthcare Patient Coordinator , you will be the welcoming face for patients, ensuring they are greeted and registered in a warm and efficient manner. You will manage patient check-ins and check-outs for multiple specialty providers, including Lab, Podiatry, Endocrinology, Diabetic Education, and Neurology. This role also involves answering phones to support scheduling for both the Denver Specialty clinic and the South Specialty clinic, ensuring optimal patient flow and service. Schedule:
Monday - Friday, 7:00AM - 5:30PM MST (8-hour shift, 40-hours per week). Your exact schedule will be determined by your supervisor upon hire. Location:
1707 Cole Blvd. Golden, CO 80401. Travel for training or coverage at different locations may be required. Key Responsibilities: Greet patients upon arrival and efficiently manage their wait times. Conduct check-in and check-out processes, including insurance verification and pre-authorizations for procedures. Collect co-payments and issue receipts while managing the cashier box and daily deposits according to company policy. Process walk-in patients and visitors professionally. Handle calls and schedule appointments effectively. Redirect phone inquiries appropriately, assisting callers with questions or concerns. Maintain and manage medical records, ensuring all correspondence is accurately scanned, filed, and requests for medical records are processed correctly. Build and maintain strong relationships with patients, staff, and the public. Perform other related duties as required. Why Work for UnitedHealth Group?
Experience a supportive environment with competitive pay, comprehensive benefit programs, recognition for performance, and a management team committed to your success. Benefits include: Accrued Paid Time Off plus 8 Paid Holidays Medical Plan options with Health Spending Accounts Dental, Vision, Life & AD&D Insurance, with Short-term and Long-term Disability coverage 401(k) Savings Plan and Employee Stock Purchase Plan Education Reimbursement and Employee Discounts Employee Assistance Program and Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Be recognized for your dedication in a challenging environment, with clear pathways to success and opportunities for personal and professional development. Required Qualifications: High School Diploma/GED (or higher). 1+ years of customer service experience with strong communication skills. Proficient in Microsoft Office applications. Preferred Qualifications: 1+ years experience with electronic health records. 1+ years of healthcare experience, including scheduling. Ability to effectively triage phone calls on a multi-system line. Knowledge of medical terminology. Experience managing cash and performing mathematical computations. Soft Skills: Ability to work independently and collaboratively, demonstrating good judgment and responsibility. Proven ability to interact well with healthcare providers. Excellent organizational, time management, and multitasking skills. Capacity to thrive under pressure in a fast-paced environment. Exceptional verbal and written communication skills. Pay is based on various factors including local labor markets, education, work experience, certifications, etc. The hourly pay for this role ranges from $17.74 to $31.63, based on full-time employment. We comply with all applicable minimum wage laws. Application Deadline:
This posting will remain active for at least 2 business days or until a sufficient candidate pool is identified. The job posting may be removed early based on the volume of applicants. At UnitedHealth Group, our mission is to help individuals lead healthier lives and improve the healthcare system for everyone. We are dedicated to addressing health disparities and ensuring equitable care. UnitedHealth Group is an Equal Employment Opportunity employer. All qualified applicants will be considered for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. We are also a drug-free workplace; candidates must pass a drug test prior to employment.