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Elevate

Senior Project Manager (India)

Elevate, Chicago, Illinois, United States, 60290

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Senior Project Manager (India)

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Elevate . Elevate is recruiting a Senior Project Manager who will be the primary liaison and case consultant for customers engaging with Elevate's discovery team on eDiscovery projects. As Senior Project Manager you will be responsible for maintaining comprehensive customer and project documentation within the project queue and collaborating with various groups to implement optimal solutions for customer requirements. Responsibilities

Understand and interpret customer requirements within the context of eDiscovery processes. Consult with customers on utilizing Elevates suite of services, particularly leveraging Relativity. Coordinate internal processes across Elevates global departments to ensure customer objectives are met. Represent Elevate in customer interactions and with third-party service providers. Supervise and support other members of the Professional Services (PS) team to ensure customer needs are addressed effectively. Train and develop team members on workflows and eDiscovery best practices. Provide regular project updates and performance reports to Directors and above to optimize resource allocation and service delivery across Elevate. Conduct project kickoff calls with customers and key stakeholders. Effectively manage and communicate timelines and ensure the team meets all relevant deadlines. Coordinate data collection activities, processing requests, and document productions for customers. Support customers with migrating data between databases. Skills for Success

Exceptional problem-solving abilities and adaptability to evolving customer needs. Highly organized with the ability to manage multiple tasks concurrently. Willingness to work extended hours when project demands require. Ability to communicate complex technical solutions effectively to non-technical stakeholders. Outstanding customer service, interpersonal, and communication skills. Demonstrated ability to work collaboratively in a team environment. Experience

Minimum of 8+ years experience in eDiscovery project management, with hosting services experience preferred. Proficiency with an eDiscovery processing and hosting platform, preferably Relativity. Qualifications

Any graduate. Industry certifications such as Relativity Certified Administrator, or similar Relativity certifications. Seniority level

Mid-Senior level Employment type

Full-time Job function

Project Management and Information Technology Industries

Legal Services Company Information

Elevate is a law company. We provide software and services for the intersection of business and law. Our legal, business, and technology professionals offer practical ways for global law departments and law firms to improve efficiency, quality, and business outcomes. Our Achievements

Certified as one of the UKs Best Workplaces for Development 2025 by Great Place to Work Certified as a Great Place to Work 2025 in the US, UK, India, and Philippines For the tenth consecutive year in 2025, Chambers & Partners named Elevate as a Top global services provider in multiple categories Newsweek named Elevate as one of Americas Greatest Workplaces in Professional Services for 2025 Elevate named a top ALSP in Asia by Thomson Reuters Asian Legal Business in 2024 Inc. 5000 Fastest-Growing Private Companies: 20222016 Financial Times Collaborative Innovation Award (Industry Impact) co-winner in 2022 Learn more at: https://elevate.law See more jobs at: https://elevate.law/careers/ Follow us on social media: https://www.linkedin.com/company/elevate-services All qualified applicants will be considered for employment and will be treated equally during the process, regardless of race, colour, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. #J-18808-Ljbffr