NCR VOYIX
Overview
About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the worlds leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in todays competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small from the best-known brands around the world to your local favorite around the corner. Position
TITLE: Field Service Technician I LOCATION: Boston, MA Responsibilities
Utilize your skills to perform customer installation, maintenance, and service calls promptly and effectively. Service electromechanical equipment like self-checkout systems within an assigned territory. Perform maintenance, repair, PM work, and system overhauls. Act as a first line response to customers, communicating in an open, helpful, and engaging manner with the focus on finding the right solution. Organize and triage customer issues, and address problems to prevent issues from starting where possible. Participate in formal training provided by NCR VOYIX to deliver what customers need when they need it. Provide support through our virtual and hands-on classroom training to accelerate learning and growth within a collaborative environment. Support a diverse community and act as an ambassador for the NCR VOYIX brand.
Requirements (Basic Qualifications)
Local candidate to the specified geographic area. Authorized to work in the US. Valid drivers license and driving record that satisfies NCR fleet requirements. PC skills, basic electronic skills, and familiarity with specific hardware and operating systems. Ability to perform essential functions of the job with or without a reasonable accommodation. Prolonged travel with driving several hours per day. Rotating and weekend shifts; flexible shift work with morning, afternoon, and evening start times and some holidays. Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance. Physical ability to bend, squat, walk, stand, sit, reach, and manipulate objects of varying sizes. Willingness to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.
Preferred Qualifications
Familiarity with large servers, mainframe computers, and imaging software. A+ Certification, CompTIA, Network+ Certification. One or more years of related experience.
Benefits
Hourly Pay Range: $19 to $21 depending on location and experience level. Overtime available at time and a half. Opportunity to earn $100 per call run that utilizes a mobile extended work platform (MEWP). 7 paid holidays and 6 paid floating holidays. Paid vacation up to 80 hours in the first year. 401K savings and retirement plan. Company provided business use only vehicle. Medical insurance available immediately.
EEO and Diversity
EEO Statement: NCR VOYIX is committed to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic protected by law. We believe in understanding and respecting differences among all people. Every individual at NCR VOYIX has an ongoing responsibility to respect and support a globally diverse environment. Offers of employment are conditional upon passage of screening criteria applicable to the job. #J-18808-Ljbffr
About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the worlds leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers technology systems. Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in todays competitive landscape. Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small from the best-known brands around the world to your local favorite around the corner. Position
TITLE: Field Service Technician I LOCATION: Boston, MA Responsibilities
Utilize your skills to perform customer installation, maintenance, and service calls promptly and effectively. Service electromechanical equipment like self-checkout systems within an assigned territory. Perform maintenance, repair, PM work, and system overhauls. Act as a first line response to customers, communicating in an open, helpful, and engaging manner with the focus on finding the right solution. Organize and triage customer issues, and address problems to prevent issues from starting where possible. Participate in formal training provided by NCR VOYIX to deliver what customers need when they need it. Provide support through our virtual and hands-on classroom training to accelerate learning and growth within a collaborative environment. Support a diverse community and act as an ambassador for the NCR VOYIX brand.
Requirements (Basic Qualifications)
Local candidate to the specified geographic area. Authorized to work in the US. Valid drivers license and driving record that satisfies NCR fleet requirements. PC skills, basic electronic skills, and familiarity with specific hardware and operating systems. Ability to perform essential functions of the job with or without a reasonable accommodation. Prolonged travel with driving several hours per day. Rotating and weekend shifts; flexible shift work with morning, afternoon, and evening start times and some holidays. Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance. Physical ability to bend, squat, walk, stand, sit, reach, and manipulate objects of varying sizes. Willingness to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.
Preferred Qualifications
Familiarity with large servers, mainframe computers, and imaging software. A+ Certification, CompTIA, Network+ Certification. One or more years of related experience.
Benefits
Hourly Pay Range: $19 to $21 depending on location and experience level. Overtime available at time and a half. Opportunity to earn $100 per call run that utilizes a mobile extended work platform (MEWP). 7 paid holidays and 6 paid floating holidays. Paid vacation up to 80 hours in the first year. 401K savings and retirement plan. Company provided business use only vehicle. Medical insurance available immediately.
EEO and Diversity
EEO Statement: NCR VOYIX is committed to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic protected by law. We believe in understanding and respecting differences among all people. Every individual at NCR VOYIX has an ongoing responsibility to respect and support a globally diverse environment. Offers of employment are conditional upon passage of screening criteria applicable to the job. #J-18808-Ljbffr