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Inside Higher Ed

SENIOR PROGRAM COORDINATOR, STUDENT ACADEMIC RECORDS, University Registrar

Inside Higher Ed, Boston, Massachusetts, us, 02298

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Overview

SENIOR PROGRAM COORDINATOR, STUDENT ACADEMIC RECORDS, University Registrar Join to apply for the SENIOR PROGRAM COORDINATOR, STUDENT ACADEMIC RECORDS, University Registrar role at Inside Higher Ed. Job Description

The Senior Program Coordinator, Student Academic Records in the Office of the University Registrar plays a critical role in assessing, modifying, and maintaining student records to preserve academic history and ensure accurate progress towards degree completion. This role serves as a primary point of contact for colleagues within schools, colleges, and academic departments, resolving issues related to personally identifiable information, program requirements, and academic outcomes. Responsibilities include supporting student registration, error resolution, leaves of absence processing, coding of special programs, degree verifications, and managing transcript production queues. The position handles complex transactions, including the resolution of duplicate identifications and program plan changes. This role works closely with colleagues in the Registrar’s office, the Enrollment & Student Administration unit, staff, and students. It reports to the Associate Registrar.

Primary Duties Include

Assessing and processing exceptions;

Adjusting student records;

Communicating University compliance requirements;

Researching and evaluating past data to complete transcript requests;

Maintaining course descriptions and audit records.

This role may cross-train into related organizational areas to provide support at peak times. The Senior Program Coordinator works relatively independently but may seek assistance for complex tasks. They are expected to set priorities in consultation with others and to maintain confidentiality of information.

About The Organization The Office of the University Registrar is part of the Enrollment & Student Administration unit (ENSA). It supports the instructional and student progress endeavors of Boston University by providing quality services to students, faculty, academic and administrative departments, and the public. We supervise registration and the evaluation of transfer credit, maintain student academic records and record grades, issue transcripts, verify enrollment and graduation, issue diplomas, assign classrooms, produce the class schedule, schedule final examinations, and oversee production of the Bulletin and the Degree Advice system. We strive to meet the needs of an inclusive university community with respect and a commitment to supporting the personal success and productivity of all employees.

Required Skills and Qualifications Requirements:

A Bachelor’s degree and 1-3 years of related experience (training available for industry-specific skills).

Experience with student information systems is a plus but not required.

About The Candidate

Demonstrates excellent communication and organizational skills, including the ability to write well;

Can communicate effectively and diplomatically with people from diverse backgrounds;

Is able to work relatively independently, anticipate office needs, set priorities with others, and handle sensitive information confidentially.

This position is eligible for up to 4 days of remote work per week, dependent on performance and responsibilities.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

Job Details

Job Location:

BOSTON, MA

Position Type:

Full-Time/Regular

Salary Grade:

Grade 26

To apply:

visit https://jobs.silkroad.com/BU/External/jobs/315568

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