Car-X Tire & Auto
Store Manager
role at
Car-X Tire & Auto Location: Worcester, MA Salary: $65,000.00 - $75,000.00 annually. This role is eligible for additional compensation and incentives. Pay will be determined based on experience. Overview
The Store Manager is a salaried leadership position responsible for daily leadership of store operations and teammates, including General Service Technicians, Technicians, Guest Care Specialists, and an Assistant Store Manager. You will report to the District Manager and lead day-to-day store activities, including selecting, coaching, and developing store teammates. This role supports Monro’s vision to be America’s leading auto and service tire service centers, trusted by guests as the best place in their neighborhoods for quality automotive service and tires. Responsibilities
Develop sales and technical teammates to provide a consistent 5-star guest experience. Achieve sales goals by developing and implementing sales plans and maintaining thorough knowledge of services, products, and the automotive industry. Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty. Support teammates by training and developing in shop operations and guest services to maintain a productive sales environment. Provide direction and oversight to technicians and assist with services/repairs as needed. Ensure the store is effectively staffed by recruiting, hiring, training, scheduling, evaluating, and developing teammates. Control expenses through payroll management, store maintenance, supplies, utilities, and other controllable costs. Manage inventory including pulling tires and parts, unloading, and stocking. Audit courtesy inspections performed by teammates and ensure store remains in excellent, guest-ready condition. Schedule guest appointments and assign tasks according to skill level for efficient service completion. Inform and recommend tire and service products and promotions to meet sales goals. Address guest needs in sales, service, complaints, and adjustments; build guest relationships to maximize satisfaction, loyalty, and retention. Convey repair and service needs clearly to guests; adhere to company policies, governmental standards including environmental codes, and ANSI/OSHA standards. Maintain technical knowledge and complete required Monro University training modules timely. Operate and maintain equipment safely according to guidelines (lifts, welders, brake lathes, etc.). Perform other duties as assigned. Profile Summary
Guest- and team-focused mindset with experience in customer-facing environments Excellent verbal and written communication to convey technical issues and write routine reports Business mindset with drive to exceed goals Basic math skills for discounts, interest, and percentages Proactive with multi-tasking in a fast-paced environment Ability to take initiative, identify problems, collect data, and develop solutions Ability to mentor, coach, and develop teammates Ability to resolve customer complaints Qualifications
High School Diploma or equivalent Demonstrated leadership experience in a retail/sales environment Proven ability to manage and deliver financial results while controlling costs Ability to influence and motivate a team to achieve goals Problem solving, inventory management, merchandising, and customer service skills Effective communication with teammates and guests Complete all Monro required training within guidelines and timing Current valid driver’s license and satisfactory Motor Vehicle Report (MVR) Work Environment & Physical Requirements
Automotive shop environment with moderate noise; exposure to weather, chemicals, odors, dirt, and dust. Ability to: Work flexible hours including evenings, weekends, and holidays See, lift, carry, and stock merchandise up to 50 lbs Stand and walk for extended periods; frequent reaching, squatting, bending, stooping, kneeling, and twisting Benefits
Performance-based incentives Paid vacation and holidays for full-time teammates Reimbursement for ASE certifications and state inspection licenses where applicable 401(k) eligibility immediately upon hire Direct deposit and employee discounts Comprehensive healthcare, vision, and dental for full-time teammates Career advancement opportunities This summary is not an all-inclusive description of job duties. Monro, Inc. is an equal opportunity employer and considers all individuals for employment without regard to protected characteristics. Note
Referrals increase your chances of interviewing at Car-X Tire & Auto.
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role at
Car-X Tire & Auto Location: Worcester, MA Salary: $65,000.00 - $75,000.00 annually. This role is eligible for additional compensation and incentives. Pay will be determined based on experience. Overview
The Store Manager is a salaried leadership position responsible for daily leadership of store operations and teammates, including General Service Technicians, Technicians, Guest Care Specialists, and an Assistant Store Manager. You will report to the District Manager and lead day-to-day store activities, including selecting, coaching, and developing store teammates. This role supports Monro’s vision to be America’s leading auto and service tire service centers, trusted by guests as the best place in their neighborhoods for quality automotive service and tires. Responsibilities
Develop sales and technical teammates to provide a consistent 5-star guest experience. Achieve sales goals by developing and implementing sales plans and maintaining thorough knowledge of services, products, and the automotive industry. Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty. Support teammates by training and developing in shop operations and guest services to maintain a productive sales environment. Provide direction and oversight to technicians and assist with services/repairs as needed. Ensure the store is effectively staffed by recruiting, hiring, training, scheduling, evaluating, and developing teammates. Control expenses through payroll management, store maintenance, supplies, utilities, and other controllable costs. Manage inventory including pulling tires and parts, unloading, and stocking. Audit courtesy inspections performed by teammates and ensure store remains in excellent, guest-ready condition. Schedule guest appointments and assign tasks according to skill level for efficient service completion. Inform and recommend tire and service products and promotions to meet sales goals. Address guest needs in sales, service, complaints, and adjustments; build guest relationships to maximize satisfaction, loyalty, and retention. Convey repair and service needs clearly to guests; adhere to company policies, governmental standards including environmental codes, and ANSI/OSHA standards. Maintain technical knowledge and complete required Monro University training modules timely. Operate and maintain equipment safely according to guidelines (lifts, welders, brake lathes, etc.). Perform other duties as assigned. Profile Summary
Guest- and team-focused mindset with experience in customer-facing environments Excellent verbal and written communication to convey technical issues and write routine reports Business mindset with drive to exceed goals Basic math skills for discounts, interest, and percentages Proactive with multi-tasking in a fast-paced environment Ability to take initiative, identify problems, collect data, and develop solutions Ability to mentor, coach, and develop teammates Ability to resolve customer complaints Qualifications
High School Diploma or equivalent Demonstrated leadership experience in a retail/sales environment Proven ability to manage and deliver financial results while controlling costs Ability to influence and motivate a team to achieve goals Problem solving, inventory management, merchandising, and customer service skills Effective communication with teammates and guests Complete all Monro required training within guidelines and timing Current valid driver’s license and satisfactory Motor Vehicle Report (MVR) Work Environment & Physical Requirements
Automotive shop environment with moderate noise; exposure to weather, chemicals, odors, dirt, and dust. Ability to: Work flexible hours including evenings, weekends, and holidays See, lift, carry, and stock merchandise up to 50 lbs Stand and walk for extended periods; frequent reaching, squatting, bending, stooping, kneeling, and twisting Benefits
Performance-based incentives Paid vacation and holidays for full-time teammates Reimbursement for ASE certifications and state inspection licenses where applicable 401(k) eligibility immediately upon hire Direct deposit and employee discounts Comprehensive healthcare, vision, and dental for full-time teammates Career advancement opportunities This summary is not an all-inclusive description of job duties. Monro, Inc. is an equal opportunity employer and considers all individuals for employment without regard to protected characteristics. Note
Referrals increase your chances of interviewing at Car-X Tire & Auto.
#J-18808-Ljbffr