Sony Interactive Entertainment
Staff Program Manager, Data & AI
Sony Interactive Entertainment, San Mateo, California, United States, 94409
Overview
PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. We are a global leader in entertainment producing The PlayStation family of products and services including PlayStation 5, PlayStation 4, PlayStationVR, PlayStation Plus, and more. We strive to create an inclusive environment that empowers employees and embraces diversity. We welcome everyone who has a passion for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Staff Program Manager, Data & AI San Diego, CA Sony Interactive Entertainment (PlayStation) is seeking a Staff Technical Program Manager to lead strategic Data and AI initiatives at a global scale. In this role, you will drive complex, cross-functional programs from concept through worldwide deployment, enabling transformative customer experiences and operational excellence. You will partner with diverse teamsproduct, engineering, design, business operations, marketing, consumer support, legal, and financeto deliver innovation in data platforms and AI solutions. Responsibilities Own the roadmap and delivery for large-scale, cross-functional Data & AI programs from inception through launch, ensuring measurable business and customer impact. Define, track, and report on KPIs and success metrics, ensuring programs deliver measurable business value, operational efficiency, and customer impact. Align initiatives with organizational strategy and senior leadership priorities, driving clarity on objectives, success criteria, and execution plans. Partner across global teams to integrate diverse viewpoints, build consensus, and deliver optimal program outcomes. Communicate effectively at all levels, including executive audiences, to provide visibility into progress, risks, and strategic trade-offs. Proactively manage dependencies, risks, and issues, balancing technical feasibility with business needs and driving to closure. Shape and improve delivery processes, applying best practices in agile program management, design/system thinking, and operational excellence. Influence and mentorguiding peers, leaders, and junior team members while raising the bar for program management practices.
What You'll Bring
15+ years of program/project management experience delivering enterprise-scale systems or complex software products from kickoff to launch. Deep expertise in program management methodologies, including SDLC, product delivery lifecycle, Agile frameworks (Scrum, Kanban), and scaled program management practices. Hands-on AI program leadership, with proven success in delivering GenAI/agentic AI initiatives, including workflow automation and enterprise-scale adoption. Strong data fluencyunderstanding of data platforms, integration tools, analytics, and ML/AI technologies to effectively guide program strategy and execution. Exceptional leadership and execution skillsability to prioritize across multiple initiatives, craft and drive action plans, and resolve ambiguity with calmness and clarity. Executive-ready communicationskilled in presenting complex program objectives, risks, and strategic outcomes to senior stakeholders. Collaboration and conflict resolution expertise, adept at unifying global, cross-functional teams toward shared goals. Expert-level JIRA experience, including building advanced dashboards and metrics for visibility and accountability. Commitment to organizational growth, with experience mentoring junior talent and elevating program management practices.
Skills & Competencies
Core Program Management:
Strategic planning, roadmapping, stakeholder management, scheduling, risk management, budget tracking AI & Data Literacy:
Generative AI, LLMs, agentic-AI paradigms, model lifecycle awareness, data pipelines & governance, ML deployment readiness, ethics & bias in AI Cross-Functional Leadership:
Change management, business analysis, vendor & partner management, executive communication Tools & Platforms:
JIRA, Tableau, Power BI, Domo, Databricks, AWS SageMaker, Azure ML
Compensation & Benefits
The estimated base pay range for this role is $188,600 $283,000 USD. This role is eligible for Sony Interactive Entertainment's top-tier benefits package including medical, dental, vision, 401(k) with matching, paid time off, wellness program, employee discounts for Sony products, and may be eligible for a bonus package. Base pay ranges may vary by location and other factors. Equal Opportunity
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race, religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. #J-18808-Ljbffr
PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. We are a global leader in entertainment producing The PlayStation family of products and services including PlayStation 5, PlayStation 4, PlayStationVR, PlayStation Plus, and more. We strive to create an inclusive environment that empowers employees and embraces diversity. We welcome everyone who has a passion for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Staff Program Manager, Data & AI San Diego, CA Sony Interactive Entertainment (PlayStation) is seeking a Staff Technical Program Manager to lead strategic Data and AI initiatives at a global scale. In this role, you will drive complex, cross-functional programs from concept through worldwide deployment, enabling transformative customer experiences and operational excellence. You will partner with diverse teamsproduct, engineering, design, business operations, marketing, consumer support, legal, and financeto deliver innovation in data platforms and AI solutions. Responsibilities Own the roadmap and delivery for large-scale, cross-functional Data & AI programs from inception through launch, ensuring measurable business and customer impact. Define, track, and report on KPIs and success metrics, ensuring programs deliver measurable business value, operational efficiency, and customer impact. Align initiatives with organizational strategy and senior leadership priorities, driving clarity on objectives, success criteria, and execution plans. Partner across global teams to integrate diverse viewpoints, build consensus, and deliver optimal program outcomes. Communicate effectively at all levels, including executive audiences, to provide visibility into progress, risks, and strategic trade-offs. Proactively manage dependencies, risks, and issues, balancing technical feasibility with business needs and driving to closure. Shape and improve delivery processes, applying best practices in agile program management, design/system thinking, and operational excellence. Influence and mentorguiding peers, leaders, and junior team members while raising the bar for program management practices.
What You'll Bring
15+ years of program/project management experience delivering enterprise-scale systems or complex software products from kickoff to launch. Deep expertise in program management methodologies, including SDLC, product delivery lifecycle, Agile frameworks (Scrum, Kanban), and scaled program management practices. Hands-on AI program leadership, with proven success in delivering GenAI/agentic AI initiatives, including workflow automation and enterprise-scale adoption. Strong data fluencyunderstanding of data platforms, integration tools, analytics, and ML/AI technologies to effectively guide program strategy and execution. Exceptional leadership and execution skillsability to prioritize across multiple initiatives, craft and drive action plans, and resolve ambiguity with calmness and clarity. Executive-ready communicationskilled in presenting complex program objectives, risks, and strategic outcomes to senior stakeholders. Collaboration and conflict resolution expertise, adept at unifying global, cross-functional teams toward shared goals. Expert-level JIRA experience, including building advanced dashboards and metrics for visibility and accountability. Commitment to organizational growth, with experience mentoring junior talent and elevating program management practices.
Skills & Competencies
Core Program Management:
Strategic planning, roadmapping, stakeholder management, scheduling, risk management, budget tracking AI & Data Literacy:
Generative AI, LLMs, agentic-AI paradigms, model lifecycle awareness, data pipelines & governance, ML deployment readiness, ethics & bias in AI Cross-Functional Leadership:
Change management, business analysis, vendor & partner management, executive communication Tools & Platforms:
JIRA, Tableau, Power BI, Domo, Databricks, AWS SageMaker, Azure ML
Compensation & Benefits
The estimated base pay range for this role is $188,600 $283,000 USD. This role is eligible for Sony Interactive Entertainment's top-tier benefits package including medical, dental, vision, 401(k) with matching, paid time off, wellness program, employee discounts for Sony products, and may be eligible for a bonus package. Base pay ranges may vary by location and other factors. Equal Opportunity
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race, religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. #J-18808-Ljbffr