Crate and Barrel
Team Leader, Design & Trade
Crate and Barrel, Charlotte, North Carolina, United States, 28245
Overview
Join to apply for the
Team Leader, Design & Trade
role at
Crate and Barrel . We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. We’re looking for a driven professional with an inclusive mindset to join our team as a
Team Leader, Design & Trade .
Responsibilities
Lead designated functional team and manage associate workload as determined in partnership with the Assistant Store Leader.
Coach associates on exceptional performance and maintain a strong visible presence in the department/work area.
Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable.
Maintain an understanding of new store initiatives and communicate changes to the Department Specialists and associates, ensuring adoption throughout the store, into steady state.
Focus on promoting and driving sales, maintaining an awareness of current product in store and not in store.
Review KPI results, working with Assistant Store Leader to identify opportunities and corrective actions.
Communicate regularly with the applicable functional Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance.
Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors.
What you'll bring to the table
Your sense of personal style with a discerning eye and passion for design and home furnishings
Strong communication and interpersonal skills
High school diploma/GED or equivalent
We'd love to hear from you if you have
1+ years customer service or retail experience
Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends
Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Design, Art/Creative, and Information Technology
Industries
Retail
#J-18808-Ljbffr
Join to apply for the
Team Leader, Design & Trade
role at
Crate and Barrel . We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. We’re looking for a driven professional with an inclusive mindset to join our team as a
Team Leader, Design & Trade .
Responsibilities
Lead designated functional team and manage associate workload as determined in partnership with the Assistant Store Leader.
Coach associates on exceptional performance and maintain a strong visible presence in the department/work area.
Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable.
Maintain an understanding of new store initiatives and communicate changes to the Department Specialists and associates, ensuring adoption throughout the store, into steady state.
Focus on promoting and driving sales, maintaining an awareness of current product in store and not in store.
Review KPI results, working with Assistant Store Leader to identify opportunities and corrective actions.
Communicate regularly with the applicable functional Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance.
Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors.
What you'll bring to the table
Your sense of personal style with a discerning eye and passion for design and home furnishings
Strong communication and interpersonal skills
High school diploma/GED or equivalent
We'd love to hear from you if you have
1+ years customer service or retail experience
Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends
Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Design, Art/Creative, and Information Technology
Industries
Retail
#J-18808-Ljbffr