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Job DescriptionJob Description Benefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Join Our Team of HVAC Service Pros Today! Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Opportunities for professional technicians and customer service professionals are now available across the country.
Additional income opportunities with bonuses
JOB SUMMARY The Administrative Assistant is responsible for providing executive level administrative assistance and dispatches service calls to ensure maximum scheduling efficiency without compromising client satisfaction. JOB DUTIES
Maintains customer database, ensuring complete, accurate, and updated entry of information.
Gathers required information from multiple sources and assembles daily reports in Excel and other databases.
Notifies clients ahead of time without fail if the Technician is not going to arrive at their home within the scheduled time window
Re-schedules appointment times at clients convenience as necessary
Manages the dispatch board to keep field personnel on the move, servicing clients, and generating revenue
Maintains calendars and schedules appointments. Completes executive expense reports, as necessary. Prepares mailings as directed.
Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
MINIMUM REQUIREMENTS
High school diploma or equivalent required
Must have good computer software skills
Prior customer service experience
Above-average verbal and telephone communication skills are essential.
Must live in the Bluffton SC. area.
ServiceTitan experience a PLUS
Suggested/ Required Knowledge, Skills, and Abilities Must have outstanding MS Office skills including PowerPoint, Word, and Excel. Experience with Service Titan CRM a plus Must have ability to interact and communicate professionally with individuals. Must have strong, proven multi-tasking, prioritization skills. Must be meticulous and have excellent proofreading skills. Must present a neat, professional appearance. Must have advanced administrative/secretarial training/education or equivalent experience. Strong skills and training / prior experience with Microsoft Office software
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Join Our Team of HVAC Service Pros Today! Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Opportunities for professional technicians and customer service professionals are now available across the country.
Additional income opportunities with bonuses
JOB SUMMARY The Administrative Assistant is responsible for providing executive level administrative assistance and dispatches service calls to ensure maximum scheduling efficiency without compromising client satisfaction. JOB DUTIES
Maintains customer database, ensuring complete, accurate, and updated entry of information.
Gathers required information from multiple sources and assembles daily reports in Excel and other databases.
Notifies clients ahead of time without fail if the Technician is not going to arrive at their home within the scheduled time window
Re-schedules appointment times at clients convenience as necessary
Manages the dispatch board to keep field personnel on the move, servicing clients, and generating revenue
Maintains calendars and schedules appointments. Completes executive expense reports, as necessary. Prepares mailings as directed.
Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
MINIMUM REQUIREMENTS
High school diploma or equivalent required
Must have good computer software skills
Prior customer service experience
Above-average verbal and telephone communication skills are essential.
Must live in the Bluffton SC. area.
ServiceTitan experience a PLUS
Suggested/ Required Knowledge, Skills, and Abilities Must have outstanding MS Office skills including PowerPoint, Word, and Excel. Experience with Service Titan CRM a plus Must have ability to interact and communicate professionally with individuals. Must have strong, proven multi-tasking, prioritization skills. Must be meticulous and have excellent proofreading skills. Must present a neat, professional appearance. Must have advanced administrative/secretarial training/education or equivalent experience. Strong skills and training / prior experience with Microsoft Office software