Human Resources Generalist Job at Serene Health in San Diego

Overview

Optima Medical Management Group (Optima MMG) and its divisions—Serene Health, Community Support, and American TrueCare—are dedicated to enhancing quality of life by promoting wellness and delivering comprehensive support and care that addresses immediate concerns while fostering long-term well-being.

Job Summary

The HR Generalist will provide day-to-day human resources support across key functional areas, with a strong focus on employee relations. This role serves as a key resource for employees and managers, helping to foster a positive workplace environment through effective conflict resolution, policy guidance, and coaching. The HR Generalist will also support recruitment, onboarding, training, and HR compliance, ensuring consistent and fair application of HR practices.

Responsibilities

• Act as a first point of contact for employee relations issues; investigate and help resolve concerns in a fair, timely, and consistent manner.
• Coach managers and employees on performance management, disciplinary actions, and conflict resolution in alignment with company policies and applicable employment laws.
• Support the implementation and communication of HR policies and procedures; ensure compliance with federal, state, and local regulations.
• Assist with the coordination and facilitation of onboarding, employee training, and engagement activities.
• Maintain accurate and up-to-date employee records in the HRIS system.
• Partner with the HR team on recruitment, including posting positions, screening applicants, and supporting interview logistics.
• Collaborate with other departments to ensure smooth employee transitions and effective workforce planning.
• Generate and analyze HR reports to support organizational planning and identify trends in employee relations and workforce metrics.
• Participate in continuous improvement efforts related to HR processes and employee experience.
• Perform other duties as assigned.

Education And Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of professional HR Generalist experience, including hands-on experience with employee relations.
• Solid knowledge of HR practices and employment law.
• SHRM-CP or PHR certification preferred but not required.

Required Skills/Abilities

• Strong interpersonal and communication skills with the ability to build trust and foster teamwork across all levels of the organization.
• Sound judgment, discretion, and professionalism in handling sensitive and confidential matters.
• Proven ability to handle employee relations issues with professionalism, consistency, and a strong understanding of employment law and internal policies.
• Proactive problem solver with attention to detail and a commitment to follow-through.
• Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment.
• Proficient in HRIS systems and Microsoft Office Suite; experience with ADP and Greenhouse preferred.

Physical Requirements

• Willingness to travel to nearby San Diego locations as needed.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 10 pounds at times.

Pay range: $68,640 USD - $75,000 USD

Benefits

• Medical, Dental, & Vision Benefits: We have various insurance options for you and your family.
• Short & Long-Term Disability Benefits: Protection when you need it most.
• Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.
• Flexible Spending Accounts: Manage your finances with flexibility.
• Employee Assistance Program (EAP): Support when life throws challenges your way.
• 401(K): Building your financial future with us. Effective after 1 year of employment.
• Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.
• Paid Holidays: Quality time to enjoy celebrations.
• Employee Referral Program: Share the opportunities and reap the rewards.
• Company Discount Program: Enjoy savings on everyday expenses and memberships.

Equal Employment Opportunity

Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.

Pre-Employment

Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.

Seniority level

Not Applicable

Employment type

Full-time

Industry

Healthcare / Human Resources

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