Courtyard Scranton Montage Mountain
Banquet House Attendant
Courtyard Scranton Montage Mountain, Scranton, Pennsylvania, United States, 18512
Overview
Opportunity:
Banquet House Attendant
Set up, break down, and service meeting rooms in accordance with established guest service and sustainability standards.
Potential Career Path
Banquet Server – Banquet Captain – Banquet Manager
Essential Job Functions
Set up meeting rooms according to banquet event order forms and documents to ensure set up meets guest expectations.
Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment.
Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion.
Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times.
Respond to guest requests for service changes in room set up and assist with information requests regarding other areas of the hotel.
Handle guest complaints personally or if necessary seek assistance from supervisor.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.
Position Requirements
High School diploma or equivalent preferred.
Previous banquet set up or customer service experience preferred.
HHM Hotels Benefits and Perks
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work Environment and Context
Work schedule varies and will include working on alternate shifts, holidays and weekends.
Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, pushing, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
Banquet House Attendant
Set up, break down, and service meeting rooms in accordance with established guest service and sustainability standards.
Potential Career Path
Banquet Server – Banquet Captain – Banquet Manager
Essential Job Functions
Set up meeting rooms according to banquet event order forms and documents to ensure set up meets guest expectations.
Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment.
Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion.
Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times.
Respond to guest requests for service changes in room set up and assist with information requests regarding other areas of the hotel.
Handle guest complaints personally or if necessary seek assistance from supervisor.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Perform other duties as requested by management.
Position Requirements
High School diploma or equivalent preferred.
Previous banquet set up or customer service experience preferred.
HHM Hotels Benefits and Perks
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work Environment and Context
Work schedule varies and will include working on alternate shifts, holidays and weekends.
Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, pushing, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.