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Marriott

Overnight Guest Experience Specialist

Marriott, Birmingham, Alabama, United States, 35275

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Join our team as an Overnight Guest Experience Specialist, where your role goes beyond just check-in and check-out. We aim to create memorable and unique experiences for our guests. As a Guest Experience Expert, you will proactively provide a range of services that enhance each guest's stay. Your responsibilities will include: Processing operational needs and addressing guest requests. Completing reports and promoting local attractions. Ensuring a safe, professional environment while upholding company standards. Staying mobile while providing hands-on service; this may involve moving and lifting objects weighing up to 10 pounds. To thrive in this role, you should possess: A high school diploma or G.E.D. equivalent. A passion for delivering exceptional guest service. No prior experience necessary; just a great attitude! At Sheraton Birmingham Hotel, located at 2101 Richard Arrington Jr Blvd N, Birmingham, Alabama, United States, 35203, we celebrate the diverse backgrounds of our associates and are committed to fostering an inclusive environment. When you join our Sheraton family, you contribute to a community that has welcomed guests since 1937. If you are a team player who enjoys creating meaningful experiences, we invite you to explore this exciting opportunity with us. Be a part of our mission to be 'The World’s Gathering Place' and Take the next step in your career with Sheraton Hotels & Resorts.