Austin Pets Alive
Overview
Join to apply for the
Philanthropy Data Entry Specialist
role at
Austin Pets Alive! . Base pay range $45,000.00/yr - $48,000.00/yr This role works under the supervision of the Director of Individual Giving to perform basic data management such as data cleaning and processing, enter donor and gift information, and ensure the database effectively captures constituent and gift information. The position supports the solicitation and stewardship of gifts and contributes to production of fundraising reports and qualified lists as needed. Duties and Responsibilities
Actively contribute to a volunteer-powered culture by partnering with volunteers during every shift and helping create an inclusive, welcoming environment Work alongside volunteers to complete daily tasks in a collaborative manner Support recruitment and onboarding by welcoming new volunteers and helping them get oriented Help retain volunteers by offering encouragement, guidance, and feedback Recommend strong volunteers for deeper involvement or specialized roles Contribute to a positive culture by recognizing volunteer contributions Explain tasks clearly, provide hands-on guidance, and offer in-the-moment support to volunteers Ensure accurate and consistent entry of gift (online and offline) and donor data Receipting and acknowledging donations according to IRS guidelines Manage records for a full spectrum of gifts and relationships (e.g., single/recurring gifts, tributes, pledges, in-kind gifts, employer matching, foundations, donor-advised funds, events, bequests, invoices, and more) Assist with management of gift-adjacent functions for pledges, gift asks, memberships, tasks, and tags Perform data health tasks (duplicates, household merges, address/phone/email corrections, profile data) Pull reports from multiple platforms and manipulate donor/non-donor data for import Collaborate with the Philanthropy Coordinator on public-facing email, in-kind gifts, and email template creation Assist with gift and donor reports and the production of qualified lists, pledge reminders, thank you letters, and donor invoices as needed Communicate with the finance team about processes and donation reports Recruit, train, and steward volunteers to support data entry and administrative tasks The above statements describe the general nature and levels of work and are not an exhaustive list of duties. Qualifications
At least one year of experience with a CRM, accounting system, or other database, or a degree in a relevant field Advanced to expert proficiency in Microsoft Excel and Google Sheets; comfortable running reports and manipulating data Strong database management principles and ability to apply them to APA! systems Excellent attention to detail and problem-solving mindset Ability to quickly learn new technology Organized with ability to manage multiple tasks and priorities Ability to work independently and with others Working knowledge of online giving platforms, processes, and forms Professional demeanor and respect for donor privacy with strong written and verbal communication Commitment to working courteously with the APA! community of staff, volunteers, fosters, adopters, and donors Expectations
Commitment to APA!'s Core Values: Innovation, Respect, Drive, Resourcefulness, and Inclusion; cultural values: Humble, Hungry, Smart Commitment to APA!'s customer experience expectations Passion for working with staff, volunteers, and customers to make everyone feel successful and connected to APA!s mission Strong volunteer engagement and cross-functional collaboration Effective written and verbal communication; able to interpret rules and procedures Self-starter with strong time management; able to work independently and collaboratively Excellent interpersonal skills; calm and professional presence High attention to detail and quality; adaptable to change Delivering an exceptional and inclusive donor experience Work Environment
Standard office environment with exposure to animals Ability to travel using own transportation to multiple APA! locations Potential exposure to odors/noises and to hazardous materials like disinfectants Occasional after-hours or weekend work may be required Location
APA! Main Town Lake Animal Center, 1156 West Cesar Chavez, Austin, TX 78703 Hwy 290 Medical Clinic, 4942 W Hwy 290, Austin, TX 78735 Tarrytown Corporate Office, 2414 Exposition Blvd, Austin, TX 78703 Hybrid (must live in Austin area) Employment Type
Full-time Benefits
Austin Pets Alive! offers a competitive benefits package for full-time employees, including medical coverage, life insurance, dental, vision, short-term disability, wellness plans, 401(k) with employer match, flexible spending accounts, paid holidays, PTO, and opportunities for professional development. Equal Employment Opportunities and Accommodations
Austin Pets Alive! is an equal opportunity employer. We value diversity and encourage applicants from communities most impacted by our issues. We do not discriminate on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. APA! provides reasonable accommodations in the application process. To request accommodation, contact Talent Acquisition at job@austinpetsalive.org at least one week in advance of your interview. Seniority level: Entry level All other sections and adjacent postings shown in the original text were removed to maintain a concise, focused job description. #J-18808-Ljbffr
Join to apply for the
Philanthropy Data Entry Specialist
role at
Austin Pets Alive! . Base pay range $45,000.00/yr - $48,000.00/yr This role works under the supervision of the Director of Individual Giving to perform basic data management such as data cleaning and processing, enter donor and gift information, and ensure the database effectively captures constituent and gift information. The position supports the solicitation and stewardship of gifts and contributes to production of fundraising reports and qualified lists as needed. Duties and Responsibilities
Actively contribute to a volunteer-powered culture by partnering with volunteers during every shift and helping create an inclusive, welcoming environment Work alongside volunteers to complete daily tasks in a collaborative manner Support recruitment and onboarding by welcoming new volunteers and helping them get oriented Help retain volunteers by offering encouragement, guidance, and feedback Recommend strong volunteers for deeper involvement or specialized roles Contribute to a positive culture by recognizing volunteer contributions Explain tasks clearly, provide hands-on guidance, and offer in-the-moment support to volunteers Ensure accurate and consistent entry of gift (online and offline) and donor data Receipting and acknowledging donations according to IRS guidelines Manage records for a full spectrum of gifts and relationships (e.g., single/recurring gifts, tributes, pledges, in-kind gifts, employer matching, foundations, donor-advised funds, events, bequests, invoices, and more) Assist with management of gift-adjacent functions for pledges, gift asks, memberships, tasks, and tags Perform data health tasks (duplicates, household merges, address/phone/email corrections, profile data) Pull reports from multiple platforms and manipulate donor/non-donor data for import Collaborate with the Philanthropy Coordinator on public-facing email, in-kind gifts, and email template creation Assist with gift and donor reports and the production of qualified lists, pledge reminders, thank you letters, and donor invoices as needed Communicate with the finance team about processes and donation reports Recruit, train, and steward volunteers to support data entry and administrative tasks The above statements describe the general nature and levels of work and are not an exhaustive list of duties. Qualifications
At least one year of experience with a CRM, accounting system, or other database, or a degree in a relevant field Advanced to expert proficiency in Microsoft Excel and Google Sheets; comfortable running reports and manipulating data Strong database management principles and ability to apply them to APA! systems Excellent attention to detail and problem-solving mindset Ability to quickly learn new technology Organized with ability to manage multiple tasks and priorities Ability to work independently and with others Working knowledge of online giving platforms, processes, and forms Professional demeanor and respect for donor privacy with strong written and verbal communication Commitment to working courteously with the APA! community of staff, volunteers, fosters, adopters, and donors Expectations
Commitment to APA!'s Core Values: Innovation, Respect, Drive, Resourcefulness, and Inclusion; cultural values: Humble, Hungry, Smart Commitment to APA!'s customer experience expectations Passion for working with staff, volunteers, and customers to make everyone feel successful and connected to APA!s mission Strong volunteer engagement and cross-functional collaboration Effective written and verbal communication; able to interpret rules and procedures Self-starter with strong time management; able to work independently and collaboratively Excellent interpersonal skills; calm and professional presence High attention to detail and quality; adaptable to change Delivering an exceptional and inclusive donor experience Work Environment
Standard office environment with exposure to animals Ability to travel using own transportation to multiple APA! locations Potential exposure to odors/noises and to hazardous materials like disinfectants Occasional after-hours or weekend work may be required Location
APA! Main Town Lake Animal Center, 1156 West Cesar Chavez, Austin, TX 78703 Hwy 290 Medical Clinic, 4942 W Hwy 290, Austin, TX 78735 Tarrytown Corporate Office, 2414 Exposition Blvd, Austin, TX 78703 Hybrid (must live in Austin area) Employment Type
Full-time Benefits
Austin Pets Alive! offers a competitive benefits package for full-time employees, including medical coverage, life insurance, dental, vision, short-term disability, wellness plans, 401(k) with employer match, flexible spending accounts, paid holidays, PTO, and opportunities for professional development. Equal Employment Opportunities and Accommodations
Austin Pets Alive! is an equal opportunity employer. We value diversity and encourage applicants from communities most impacted by our issues. We do not discriminate on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. APA! provides reasonable accommodations in the application process. To request accommodation, contact Talent Acquisition at job@austinpetsalive.org at least one week in advance of your interview. Seniority level: Entry level All other sections and adjacent postings shown in the original text were removed to maintain a concise, focused job description. #J-18808-Ljbffr