Continuum
Overview
Join to apply for the
Program Manager
role at
Continuum of Care 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. 1st Shift: 40 hours Monday and Friday 10am - 6pm Salary: $61,808.24 Location: New Haven, CT Scope of Service
Responsible to operate and oversee the day-to-day program goals and objectives for the effective, efficient, and satisfactory delivery of service to persons served. Provides comprehensive planning and support for the coordination, implementation, scheduling, and evaluation of all program responsibilities. Provides assessment and decision-making skills to manage the program and any associated issues on a daily basis. Provides professional development to staff, interns, and volunteers. Reports to the Program Director and is involved in on-call responsibilities. Performs other duties as assigned. ESSENTIAL JOB FUNCTIONS
Program Management
Works with Program Director to ensure compliance and delivery of program goals and objectives. Facilitates and monitors effective day-to-day delivery of services. Provides assessment and decision-making skills needed to manage the program and any associated issues on a daily basis. Manages assigned budget, monitoring costs and allocation of resources in collaboration with Director. Assigns caseloads, program duties, and determines scheduling of staff. Establishes and ensures rapport and positive working relationships with clients while maintaining professional ethics and boundaries for all team members. Ensures client needs are continuously met including but not limited to: daily living skills, overall well-being, referrals, obtaining and maintaining entitlements, medical and psychiatric care, transportation, housing, wellness/nutrition, legal services, education and employment. Monitors effective engagement between staff, clients, volunteers, and identified program supports. Ensures that services are person-centered and responsive to individual needs. Schedules, attends and participates in agency, team, and interdisciplinary meetings. Facilitates psychoeducational groups as indicated to support client growth and life-skill development. Ensures company vehicles are in good working condition and completes periodic maintenance inspections/work orders as necessary, maintaining vehicle cleanliness and operation. Maintains property to ensure building/office is welcoming upon entrance and works with team to promote a clean, safe, and organized work environment for both staff and clients. Processes timely work orders with Facilities as necessary. Prepares and ensure compliance with Quality and Chart audits, Billing audits. Maintains benchmark guidelines and develops action plans as identified. Ensures continuity of care for delivery of services. Clinical Services and Supervision
Supervises program admissions, planning, and discharge processes. Plans and facilitates staff and house/community meetings. Facilitates coordination with other agencies and community services ensuring appropriate client care. Monitors documentation of services and the collection of data for contracted/agency reporting. Responds to crisis situations and provides appropriate interventions, de-escalation, and debriefing. Provides rotating on-call coverage. Works with Program Director in the recruitment, selection, and hiring of staff. Provides and documents supervision and performance evaluations consistent with agency policy. Provides new staff with program orientation and ongoing professional development and training. Addresses concerns with staff or other professionals constructively and in a timely fashion. Quality Assurance
Adheres to policies and practices as outlined in staff handbook and program operations manual. Consistently works in a respectful, constructive, and cooperative manner. Upholds all HIPAA regulations and secures all necessary releases of information for outside communication. Models culturally competent behavior interacting with clients, providers, and fellow staff. Maintains accurate electronic records and case files as assigned and in accordance with programming, contractual, licensing, and accreditation requirements. Adheres to the standards of the Council on the Accreditation of Rehabilitation. QUALIFICATIONS
Masters degree in a related behavioral health field preferred with at least 1 year of managerial experience. Bachelors degree considered with a minimum of three (3) years consecutive managerial experience in related field. Prior experience working with people with mental illness, addiction disorders, and/or intellectual disabilities is required. Valid Connecticut Drivers license is required. Scattered site and non-24 hr. program positions require the employee to maintain reliable transportation and be willing to transport clients in personal vehicles. First Aid/CPR certification or willingness to obtain certification within 90 days of hire. Employee is responsible to maintain ongoing certification. Proficient computer skills required, including Microsoft Office and electronic record keeping. Company Benefits Include
Competitive Wages 401(k) with company match up to 3.5% Medical, Dental, and Vision FSA and Dependent Care Accounts Company Sponsored Employee Assistance Program Company Sponsored Life, AD&D and LTD Colonial Supplemental Insurance Vacation, PTO & Sick time for eligible FT 40 & PT (2039 hour) Employees
Connecticut Paid Sick Time for all employees up to 40 hours a year 12 Company Holidays Paid at Double Time (hourly employees) Job metadata
Seniority level: Mid-Senior level Employment type: Full-time Job function: Project Management and Information Technology Industries: Mental Health Care New Haven, CT Referrals increase your chances of interviewing at Continuum of Care by 2x Get notified about new Program Manager jobs in New Haven, CT. #J-18808-Ljbffr
Join to apply for the
Program Manager
role at
Continuum of Care 1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. 1st Shift: 40 hours Monday and Friday 10am - 6pm Salary: $61,808.24 Location: New Haven, CT Scope of Service
Responsible to operate and oversee the day-to-day program goals and objectives for the effective, efficient, and satisfactory delivery of service to persons served. Provides comprehensive planning and support for the coordination, implementation, scheduling, and evaluation of all program responsibilities. Provides assessment and decision-making skills to manage the program and any associated issues on a daily basis. Provides professional development to staff, interns, and volunteers. Reports to the Program Director and is involved in on-call responsibilities. Performs other duties as assigned. ESSENTIAL JOB FUNCTIONS
Program Management
Works with Program Director to ensure compliance and delivery of program goals and objectives. Facilitates and monitors effective day-to-day delivery of services. Provides assessment and decision-making skills needed to manage the program and any associated issues on a daily basis. Manages assigned budget, monitoring costs and allocation of resources in collaboration with Director. Assigns caseloads, program duties, and determines scheduling of staff. Establishes and ensures rapport and positive working relationships with clients while maintaining professional ethics and boundaries for all team members. Ensures client needs are continuously met including but not limited to: daily living skills, overall well-being, referrals, obtaining and maintaining entitlements, medical and psychiatric care, transportation, housing, wellness/nutrition, legal services, education and employment. Monitors effective engagement between staff, clients, volunteers, and identified program supports. Ensures that services are person-centered and responsive to individual needs. Schedules, attends and participates in agency, team, and interdisciplinary meetings. Facilitates psychoeducational groups as indicated to support client growth and life-skill development. Ensures company vehicles are in good working condition and completes periodic maintenance inspections/work orders as necessary, maintaining vehicle cleanliness and operation. Maintains property to ensure building/office is welcoming upon entrance and works with team to promote a clean, safe, and organized work environment for both staff and clients. Processes timely work orders with Facilities as necessary. Prepares and ensure compliance with Quality and Chart audits, Billing audits. Maintains benchmark guidelines and develops action plans as identified. Ensures continuity of care for delivery of services. Clinical Services and Supervision
Supervises program admissions, planning, and discharge processes. Plans and facilitates staff and house/community meetings. Facilitates coordination with other agencies and community services ensuring appropriate client care. Monitors documentation of services and the collection of data for contracted/agency reporting. Responds to crisis situations and provides appropriate interventions, de-escalation, and debriefing. Provides rotating on-call coverage. Works with Program Director in the recruitment, selection, and hiring of staff. Provides and documents supervision and performance evaluations consistent with agency policy. Provides new staff with program orientation and ongoing professional development and training. Addresses concerns with staff or other professionals constructively and in a timely fashion. Quality Assurance
Adheres to policies and practices as outlined in staff handbook and program operations manual. Consistently works in a respectful, constructive, and cooperative manner. Upholds all HIPAA regulations and secures all necessary releases of information for outside communication. Models culturally competent behavior interacting with clients, providers, and fellow staff. Maintains accurate electronic records and case files as assigned and in accordance with programming, contractual, licensing, and accreditation requirements. Adheres to the standards of the Council on the Accreditation of Rehabilitation. QUALIFICATIONS
Masters degree in a related behavioral health field preferred with at least 1 year of managerial experience. Bachelors degree considered with a minimum of three (3) years consecutive managerial experience in related field. Prior experience working with people with mental illness, addiction disorders, and/or intellectual disabilities is required. Valid Connecticut Drivers license is required. Scattered site and non-24 hr. program positions require the employee to maintain reliable transportation and be willing to transport clients in personal vehicles. First Aid/CPR certification or willingness to obtain certification within 90 days of hire. Employee is responsible to maintain ongoing certification. Proficient computer skills required, including Microsoft Office and electronic record keeping. Company Benefits Include
Competitive Wages 401(k) with company match up to 3.5% Medical, Dental, and Vision FSA and Dependent Care Accounts Company Sponsored Employee Assistance Program Company Sponsored Life, AD&D and LTD Colonial Supplemental Insurance Vacation, PTO & Sick time for eligible FT 40 & PT (2039 hour) Employees
Connecticut Paid Sick Time for all employees up to 40 hours a year 12 Company Holidays Paid at Double Time (hourly employees) Job metadata
Seniority level: Mid-Senior level Employment type: Full-time Job function: Project Management and Information Technology Industries: Mental Health Care New Haven, CT Referrals increase your chances of interviewing at Continuum of Care by 2x Get notified about new Program Manager jobs in New Haven, CT. #J-18808-Ljbffr