Sherwin-Williams
This role is vital for the success of our retail stores. As a Retail Sales Associate, you will engage with both wholesale and retail customers to understand their needs and provide expert recommendations on Sherwin-Williams products. Your strong customer service and sales skills will help ensure that we meet our sales goals while maintaining high customer satisfaction.
You will be working at Store #3385, located at 495A Elden St, Herndon, VA 20170, and may also be required to assist at nearby stores within a 5-mile radius.
The responsibilities of this position include:
Delivering exceptional customer service through knowledgeable product assistance.
Engaging with customers in-store and over the phone to understand their needs and suggest suitable products.
Building strong relationships with retail and wholesale customers.
Accurately processing sales transactions in compliance with company policies.
Meeting or exceeding monthly, quarterly, and yearly sales targets.
Maintaining accurate work order files and product formulas.
Managing stock and ensuring the sales floor is organized and visually appealing.
Mixing and tinting paint products as per customer specifications.
Assisting in deliveries and handling inventory control procedures.
Continuing to expand personal product knowledge and suggest sales improvements.
Minimum Requirements:
Be at least eighteen (18) years of age.
Legally authorized to work in the country of employment without needing sponsorship.
Ability to lift and carry up to 50 lbs frequently and up to 70 lbs on occasion, with or without reasonable accommodation.
Willingness to work flexible hours, including evenings and weekends.
If internal, must have received a meets expectations rating on your most recent performance appraisal.
If internal, completion of required HR Cloud eLearning courses is necessary.
Preferred Qualifications:
Valid, unrestricted Driver's License.
At least a High School diploma or GED.
Minimum one (1) year of experience in retail, delivery, or customer service.
Previous experience in selling paint and related products.
Experience operating tinting and mixing equipment.
Fluency in more than one language.
Ability to communicate in Spanish is a plus.
At Sherwin-Williams, we are dedicated to inspiring and improving the world through our quality products. Join us in helping make spaces brighter and better!