TRYP by Wyndham Pittsburgh/Lawrenceville
Description
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities
•Make sure every hotel guest has a pleasant stay •Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required •Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages •Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management •Process additional administrative, bookkeeping. and accounting procedures as required
Qualifications
•Computer proficiency is required; experience with accounting or reservation software is preferred •Requires a flexible schedule that allows for overnight shift hours •Some college is preferred but a high school diploma or equivalent is required •Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required •Outstanding communication skills and excellent customer service skills are required
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities
•Make sure every hotel guest has a pleasant stay •Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required •Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages •Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management •Process additional administrative, bookkeeping. and accounting procedures as required
Qualifications
•Computer proficiency is required; experience with accounting or reservation software is preferred •Requires a flexible schedule that allows for overnight shift hours •Some college is preferred but a high school diploma or equivalent is required •Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required •Outstanding communication skills and excellent customer service skills are required