Sr Systems Analyst

What Youll Do and Location Description Title: Senior Systems Engineer Reports to: Regional Director of IT Location: onsite Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most patient care. The Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts. Ortho Rhode Island is a world-class group of providers and professionals dedicated to delivering value and quality through patient-focused care. What Youll Do The Senior Systems Engineer will develop and implement technology solutions to support all business processes. This position will be responsible for providing support for Ortho Rhode Island. The Senior Systems Engineers primary focus will be to provide day-to-day support for ORI end users, and to assist the Spire IT team with all technology aspects that exist within the ORI campuses. Responsibilities/Duties: Windows administration, including new user setups and managing Active Directory Provides daily local and remote support to users via phone, email or in person by problem analysis, judgment and decision-making skills to troubleshoot, assist and perform or arrange maintenance for hardware faults Maintains physical inventory of all computer equipment and software, including service records Assists other Spire IT members in maintaining and replacing server and networking equipment Creates and maintains HL7 interfaces and PowerShell scripts Escalate tickets to the Manager as needed Provide outstanding communication with the IT team and end-users Assist with onboarding and off-boarding users Instruct employees in using equipment, software, and devices Assists in mentoring, training, and coaching junior technicians Assist in the implementation of new technologies Perform administrative duties and document internal procedures Participates in the IT on-call rotation Ensures all local systems are backed up nightly Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, and attending training and/or courses as required by the Regional Director of Information Technology Travels between practice locations Qualifications Who you are: Qualifications: Strong knowledge and work experience with network technologies and documentation of systems required Advanced knowledge of current Microsoft Operating Systems and Office software packages. Network connectivity troubleshooting skills and printer troubleshooting skills. Mobile Operating Systems: iOS, Android, working knowledge of MAC Operating Systems is a plus. Experience with Microsoft 365 products such as Exchange Online, Azure Active Directory Strong interpersonal, analytical thinking about network operations, and communication skills required Ability to work as part of a team is required Experience with Ethernet, Switching, VLAN, Routing protocols and security required Solid understanding of Windows servers and DNS, DHCP, SMTP, SFTP, SSH, and LDAP/AD required VMWare knowledge required SQL knowledge required Education And Experience Associates or Bachelors Degree with a technical focus or equivalent experience Minimum of 4+ years of progressive IT experience and customer service A+ Certification preferred ITIL Foundations is preferred Industry related certifications are a plus Jack/patch termination experience What We Offer Excellent growth and advancement opportunities Dynamic environment Access to a diverse network of practitioners Broad infrastructure of tools and programs to enhance the employee experience Competitive Compensation Generous PTO Benefits package: health, dental, vision, 401(k), etc. Equal Opportunity We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Job details Senior Associate, CFO/F&A Technology Business Analyst Portmouth, RI (example listing) #J-18808-Ljbffr