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Softworld Inc

Technical Writer I

Softworld Inc, Milpitas, California, United States

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Job Title: Technical Writer I Job Location: San Jose California 95134 Onsite Requirements: Technical Writing Electronics User Guides Job Description: Responsibilities: Develop and write technical content including workflow descriptions, installation procedures, operating instructions, maintenance and troubleshooting information. Conduct interviews with SMEs to gather data for content. Responsible for handling multiple projects simultaneously across a variety of topics to be documented. Coordinate, manage and control documentation and training material development projects and deliverables, working with designers and infrastructure team for publishing when needed. Define audiences and work with managers to identify and organize content on the same topic for those various user roles. Qualifications: Excellent writing skills with the ability to translate highly technical information into clear, concise language for internal and external users. Excellent interpersonal skills necessary to communicate with engineering, marketing, SMEs and external team members to learn specifics to be documented Experience with defining templates and formats for both technical documentation and user guides. In-depth knowledge of electronic publishing tools, including version control, organizing page trees, incorporating visual elements (diagrams, images) and classifying/tagging information to direct it to the right audience. **This client is a US Federal Government contractor and is legally required to hire US Citizens. US Citizens will only be considered for this role**