GameStop
Overview
Join to apply for the
Store Manager- Orangeburg-SC
role at
GameStop . At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
Responsibilities
The Store Manager will manage and lead in a multiunit capacity.
Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
Promptly and accurately process guest purchases/return transactions using the Point‑of‑Sale (POS) system; provide correct change, receipts, and maintain high guest service standards.
Respond to guest comments or questions in person or on the phone; answer calls promptly, courteously, and professionally, using the GameStop phone greeting.
Promote GameStop’s guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
Recruit, interview, hire, assess, develop, and retain high-performing associates.
Ensure associates complete onboarding, job training, and compliance training prior to opening or closing shifts; ensure knowledge of policies, inventory control, loss prevention, safety, financial protocol, and ethical responsibilities.
Communicate with store associates and District Manager to implement store initiatives; set guest service expectations and train staff in policies and procedures; supervise and delegate tasks to Sales Associates, Retail Keyholders, and Assistant Store Managers.
Schedule store associates following guidelines; manage staffing to ensure optimal guest service.
Approve payroll and manage time off requests; verify time worked and ensure accurate pay.
Provide recognition and feedback to associates; document feedback in the HR system.
Maintain store cleanliness, organization, and merchandising per guidelines; ensure fixtures and equipment are in good working order.
Fulfill Omni-Channel orders daily.
Perform store inventory counts, stock/restock merchandise, and ensure products are represented and organized on the floor.
Protect company assets through inventory control and loss prevention; inspect packages at closing as appropriate.
Lead the store team to meet or exceed sales, profit, and shrink goals; perform required administrative duties.
Balance daily transactions; complete closeout paperwork and manage bank deposits per guidelines.
Verify shipments for discrepancies; conduct merchandise counts and communicate issues to District Manager.
Process defectives/recalls promptly and label shipments with packing lists.
Maintain safety for associates and guests; address hazards and report injuries per guidelines.
Maintain organized store records/files and ensure manuals are up to date.
Form professional partnerships with appropriate military personnel on assigned military bases where applicable.
Adhere to GameStop policies and procedures and the Code of Standards, Ethics & Conduct.
Qualifications
Must provide proof of identity and eligibility to work in the United States.
Must be at least 18 years of age.
High school diploma or equivalent required; associate’s or bachelor’s degree in business, marketing, merchandising, or related field preferred.
At least 1 year of retail management experience required; at least 3 years of retail sales/guest service/management experience preferred.
Video game knowledge preferred.
Key Job Skills And Abilities
Outgoing and welcoming personality with strong people skills.
Provide genuine and individualized assistance to every guest during every visit.
Clear verbal and written communication skills in English; bilingual English/Spanish preferred.
Ability to work independently and as part of a team; manage tasks to completion.
Meet leadership performance expectations and maintain safety and respectful workplace standards.
Operate Point‑of‑Sale (POS) system; basic math and inventory skills.
Complete required paperwork accurately; follow written or verbal instructions.
Handle financial tasks in accordance with company policy; adapt to fast-paced environments.
Ability to work 40 hours per week with flexibility, including nights, weekends, and some holidays.
Remain reliable, trustworthy, and able to work alone or move around the store for extended periods.
Physical ability to lift up to 30 lbs and maneuver merchandise and equipment as needed.
Understanding of military ranks/insignia for stores on military bases where applicable.
Benefits Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions may be eligible for a bonus or other incentives.
Compensation $16.00 - $24.00 per hour
Seniority level Mid-Senior level
Employment type Full-time
Job function Sales and Business Development
Industries Retail
EEO statement: GameStop provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. Reasonable accommodations are provided in accordance with the Americans with Disabilities Act and applicable state and local law.
Disclaimer: GameStop reserves the right to change job descriptions at any time based on business conditions/needs.
#J-18808-Ljbffr
Join to apply for the
Store Manager- Orangeburg-SC
role at
GameStop . At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
Responsibilities
The Store Manager will manage and lead in a multiunit capacity.
Provide and model best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
Promptly and accurately process guest purchases/return transactions using the Point‑of‑Sale (POS) system; provide correct change, receipts, and maintain high guest service standards.
Respond to guest comments or questions in person or on the phone; answer calls promptly, courteously, and professionally, using the GameStop phone greeting.
Promote GameStop’s guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
Recruit, interview, hire, assess, develop, and retain high-performing associates.
Ensure associates complete onboarding, job training, and compliance training prior to opening or closing shifts; ensure knowledge of policies, inventory control, loss prevention, safety, financial protocol, and ethical responsibilities.
Communicate with store associates and District Manager to implement store initiatives; set guest service expectations and train staff in policies and procedures; supervise and delegate tasks to Sales Associates, Retail Keyholders, and Assistant Store Managers.
Schedule store associates following guidelines; manage staffing to ensure optimal guest service.
Approve payroll and manage time off requests; verify time worked and ensure accurate pay.
Provide recognition and feedback to associates; document feedback in the HR system.
Maintain store cleanliness, organization, and merchandising per guidelines; ensure fixtures and equipment are in good working order.
Fulfill Omni-Channel orders daily.
Perform store inventory counts, stock/restock merchandise, and ensure products are represented and organized on the floor.
Protect company assets through inventory control and loss prevention; inspect packages at closing as appropriate.
Lead the store team to meet or exceed sales, profit, and shrink goals; perform required administrative duties.
Balance daily transactions; complete closeout paperwork and manage bank deposits per guidelines.
Verify shipments for discrepancies; conduct merchandise counts and communicate issues to District Manager.
Process defectives/recalls promptly and label shipments with packing lists.
Maintain safety for associates and guests; address hazards and report injuries per guidelines.
Maintain organized store records/files and ensure manuals are up to date.
Form professional partnerships with appropriate military personnel on assigned military bases where applicable.
Adhere to GameStop policies and procedures and the Code of Standards, Ethics & Conduct.
Qualifications
Must provide proof of identity and eligibility to work in the United States.
Must be at least 18 years of age.
High school diploma or equivalent required; associate’s or bachelor’s degree in business, marketing, merchandising, or related field preferred.
At least 1 year of retail management experience required; at least 3 years of retail sales/guest service/management experience preferred.
Video game knowledge preferred.
Key Job Skills And Abilities
Outgoing and welcoming personality with strong people skills.
Provide genuine and individualized assistance to every guest during every visit.
Clear verbal and written communication skills in English; bilingual English/Spanish preferred.
Ability to work independently and as part of a team; manage tasks to completion.
Meet leadership performance expectations and maintain safety and respectful workplace standards.
Operate Point‑of‑Sale (POS) system; basic math and inventory skills.
Complete required paperwork accurately; follow written or verbal instructions.
Handle financial tasks in accordance with company policy; adapt to fast-paced environments.
Ability to work 40 hours per week with flexibility, including nights, weekends, and some holidays.
Remain reliable, trustworthy, and able to work alone or move around the store for extended periods.
Physical ability to lift up to 30 lbs and maneuver merchandise and equipment as needed.
Understanding of military ranks/insignia for stores on military bases where applicable.
Benefits Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions may be eligible for a bonus or other incentives.
Compensation $16.00 - $24.00 per hour
Seniority level Mid-Senior level
Employment type Full-time
Job function Sales and Business Development
Industries Retail
EEO statement: GameStop provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. Reasonable accommodations are provided in accordance with the Americans with Disabilities Act and applicable state and local law.
Disclaimer: GameStop reserves the right to change job descriptions at any time based on business conditions/needs.
#J-18808-Ljbffr