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World Insurance Associates LLC

Implementation Specialist TLM

World Insurance Associates LLC, Pawleys Island, South Carolina, United States, 29585

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Overview

World Payroll & HR (WPHR), a leading payroll service bureau and reseller of the UKG Ready platform, delivers comprehensive payroll, HRIS, and HCM solutions to small and mid-sized businesses across the United States. Our commitment to excellence and innovation ensures our clients receive best-in-class service and technology. Using the UKG Ready platform WPHR provides payroll and tax outsourcing services to clients, including processing payroll throughout the year, tax filing and payment services, quarter and year-end coordination and administration, and more. Our payroll module provides a payroll and tax management solution that helps streamline processes associated with completing payroll while helping our clients stay in compliance with the always-changing labor laws. Our Implementation team handles the build-out and upkeep for these solutions and provides ongoing support to clients on an outsourced basis. WPHR services small and middle-market companies throughout the United States. Responsibilities As an Implementation Specialist TLM at WPHR, you are responsible for the implementation of Workforce Management for new clients. Provide ongoing technical and administrative support in payroll, accruals, and time and labor, including problem resolution, customer service, communications, training, etc. Work primarily independently and make recommendations for solutions, prioritizing with a focus on the customer and improvements. Extensive use of software platforms, such as UKG Ready. Update and maintain company templates for creating new clients. Builds and processes accrual policies and tests TLM Technology in UKG Ready. Assist with setup, implementation, and support of TLM hardware. Stay updated on system changes and industry trends to maintain knowledge of products and processes for clients. Create detailed instructions and custom tip sheets to assist internal staff and clients with technical aspects of UKG Ready. Maintain extensive knowledge of available import files for all areas of UKG Ready. Responsible for training clients in TLM as well as system maintenance. May participate in pre-sales product demonstrations or assist with scoping projects when needed. Performs other related duties as required.

Qualifications

2+ years of UKG Ready experience or related field. Knowledge of implementing UKG Ready with functional expertise in Payroll, Tax, Time and Attendance, and Accruals. At least 2 years of experience in Workforce Management (TLM), preferably in an implementation or consulting role. Strong knowledge of TLM software and systems, such as Paychex, ADP, Paylocity and Gusto, with preferred experience with UKG Ready. Strong time management and problem-solving skills, with attention to detail. Effective communication and interpersonal skills, with the ability to collaborate effectively with clients, sales, third-party vendors, and internal stakeholders. Ability to manage multiple projects and priorities in a fast-paced environment. Strong technical skills, including proficiency in Microsoft Office, including Excel, Word, and PowerPoint.

Equal Employment Opportunity

At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Compensation

This is a remote position with a competitive benefits package. The base salary ranges from $50,000 to $60,000, with bonus eligibility. Actual compensation will depend on experience, qualifications, and business needs. Learn more about our careers at: https://www.worldinsurance.com/careers. To Executive Search Firms And Staffing Agencies: World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Worlds property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Worlds Human Resources Talent Department. #J-18808-Ljbffr