Purple Drive
LOCAL PREFERRED
Key Skills
Primary:
ServiceNow ITOM (Event Management) Secondary (Nice-to-have):
Other ServiceNow modules (like Discovery, Service Mapping, CMDB), Scripting (JavaScript, Glide), Integration with third-party tools. Responsibilities
Design, configure, and implement
ServiceNow ITOM solutions
with a strong focus on
Event Management . Integrate ServiceNow with
third-party monitoring tools
for event ingestion, correlation, and alert management. Customize and extend ServiceNow applications using
scripting and configuration . Ensure alignment with
best practices
for ServiceNow development and ITOM architecture. Collaborate with cross-functional teams (infrastructure, monitoring, ITSM) to ensure seamless service operations. Troubleshoot and resolve issues within
ServiceNow ITOM modules . Participate in
Agile ceremonies
like sprint planning, stand-ups, and reviews.
Key Skills
Primary:
ServiceNow ITOM (Event Management) Secondary (Nice-to-have):
Other ServiceNow modules (like Discovery, Service Mapping, CMDB), Scripting (JavaScript, Glide), Integration with third-party tools. Responsibilities
Design, configure, and implement
ServiceNow ITOM solutions
with a strong focus on
Event Management . Integrate ServiceNow with
third-party monitoring tools
for event ingestion, correlation, and alert management. Customize and extend ServiceNow applications using
scripting and configuration . Ensure alignment with
best practices
for ServiceNow development and ITOM architecture. Collaborate with cross-functional teams (infrastructure, monitoring, ITSM) to ensure seamless service operations. Troubleshoot and resolve issues within
ServiceNow ITOM modules . Participate in
Agile ceremonies
like sprint planning, stand-ups, and reviews.