Advancial
We're seeking a dynamic and strategic leader to manage our Woodlands branch. As Branch Manager, you'll lead a team of 4-8 employees, driving performance, member satisfaction, and operational excellence. You'll champion a member-first culture, foster professional growth, and serve as a visible ambassador in the community to expand our market presence.
Key Responsibilities
?? Leadership & Team Development
Lead, coach, and develop a high-performing team focused on accountability and continuous improvement
Facilitate weekly meetings and daily huddles to align goals and strengthen communication
Oversee staffing, performance reviews, and professional development initiatives
Identify and mentor high-potential employees to build leadership capacity
?? Member Experience & Sales Culture
Promote a member-centric, service-driven environment with a strong financial guidance mindset
Set clear performance expectations and coach staff to exceed service and production goals
Resolve escalated member concerns promptly and professionally
?? Operations & Compliance
Manage daily branch operations including lending, teller services, and member support
Ensure full compliance with federal/state regulations and internal policies
Maintain audit readiness, cash control, and operational efficiency
Leverage branch technologies to enhance service delivery
?? Strategic Growth & Community Engagement
Align branch performance with organizational goals to drive membership growth
Represent the credit union in community outreach and member events
Build relationships with Select Employer Groups (SEGs) and local organizations
?? Facility Oversight
Ensure a clean, safe, and professional branch environment
Coordinate facility maintenance and address issues proactively
Proven leadership experience in financial services or retail banking
Strong coaching, communication, and performance management skills
Deep understanding of branch operations, compliance, and member service
Ability to engage with the community and promote brand visibility
Bachelor's degree preferred or equivalent experience
Benefits
Salary range from $70,000 to $99,000 and performance incentives - Based on experience
Comprehensive health, dental, and vision insurance
Retirement plan with employer match
Paid time off and holidays
Professional development opportunities
Supportive, member-focused culture
Key Responsibilities
?? Leadership & Team Development
Lead, coach, and develop a high-performing team focused on accountability and continuous improvement
Facilitate weekly meetings and daily huddles to align goals and strengthen communication
Oversee staffing, performance reviews, and professional development initiatives
Identify and mentor high-potential employees to build leadership capacity
?? Member Experience & Sales Culture
Promote a member-centric, service-driven environment with a strong financial guidance mindset
Set clear performance expectations and coach staff to exceed service and production goals
Resolve escalated member concerns promptly and professionally
?? Operations & Compliance
Manage daily branch operations including lending, teller services, and member support
Ensure full compliance with federal/state regulations and internal policies
Maintain audit readiness, cash control, and operational efficiency
Leverage branch technologies to enhance service delivery
?? Strategic Growth & Community Engagement
Align branch performance with organizational goals to drive membership growth
Represent the credit union in community outreach and member events
Build relationships with Select Employer Groups (SEGs) and local organizations
?? Facility Oversight
Ensure a clean, safe, and professional branch environment
Coordinate facility maintenance and address issues proactively
Proven leadership experience in financial services or retail banking
Strong coaching, communication, and performance management skills
Deep understanding of branch operations, compliance, and member service
Ability to engage with the community and promote brand visibility
Bachelor's degree preferred or equivalent experience
Benefits
Salary range from $70,000 to $99,000 and performance incentives - Based on experience
Comprehensive health, dental, and vision insurance
Retirement plan with employer match
Paid time off and holidays
Professional development opportunities
Supportive, member-focused culture