Zelis
Overview
Talent Acquisition Operations Leader at Zelis. Lead the operational excellence of the Talent Acquisition function, ensure compliance, efficiency and scalability, and drive the data and analytics strategy to optimize the hiring process. Reports to the VP of Talent Acquisition and partners with the TA leadership team and key stakeholders across the organization. What You’ll Do
Develop and optimize Talent Acquisition operations strategies, policies, and processes to support global business objectives and growth, including change management solutions. Support the Talent Acquisition technology stack, including the Workday ATS, ensuring optimal functionality, user adoption, data integrity and compliance. Design and deliver Talent Acquisition dashboards, reports and analytics to measure performance, identify trends, evaluate effectiveness, and provide actionable insights. Monitor and contribute to the contractor recruitment process, ensuring compliance, efficiency and scalability. Manage all TA vendor relationships. Drive continuous improvement across TA systems and hiring processes. Lead and execute Talent Acquisition programs and initiatives, such as candidate experience, global processes, referral program, and onboarding partnership. Lead and coordinate cross-functional Zelis projects, driving alignment across teams to ensure timely delivery while managing scope, resources, risks and stakeholder communications. Oversee Talent Acquisition compliance and audit activities, ensuring adherence to internal and external regulations, policies and best practices. Build and maintain strong relationships with internal and external partners (HR, IT, Finance, Legal, Procurement, vendors, etc.). Research and benchmark TA best practices, trends and innovations, and recommend solutions to enhance the function. About You
Bachelor's degree in Business Administration, Operations or related field. 5-10 years in Talent Acquisition or Human Resources, with at least 3 years in Talent Acquisition Operations or a transferable field. Strong knowledge of Workday ATS or similar systems, and other TA technologies (e.g., Candidate Relationship Management, Assessments, Interview Scheduling). Expertise in Talent Acquisition data and analytics with the ability to create dashboards, reports and presentations. Interest in artificial intelligence and exploring how AI can enhance recruiting strategies, streamline processes, and improve candidate and hiring manager experience. Proven track record of building and managing TA operations, processes and programs in a fast-paced, global environment. Excellent communication, collaboration and influencing skills across levels and locations/time zones. Strong project management, problem-solving and decision-making skills with the ability to prioritize and deliver results. High attention to detail and a continuous improvement mindset. Passion for Talent Acquisition and delivering exceptional candidate and stakeholder experience. Experience with team members supporting TA processes in India is a plus. Note: At this time we are unable to proceed with candidates who require visa sponsorship now or in the future. Location and Workplace Flexibility
Offices in Atlanta, GA; Boston, MA; Morristown, NJ; Plano, TX; St. Louis, MO; St. Petersburg, FL; and Hyderabad, India. Zelis fosters a hybrid and remote-friendly culture; work location determined by position needs and leadership. In-office requirements vary by role and team objectives in accordance with company policies. Base Salary Range
$127,000.00 - $169,000.00 Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don\u2019t meet 100% of the qualifications for the role. We are committed to building an inclusive workplace for all. Accessibility Support
If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application or interview process, please email TalentAcquisition@zelis.com. Disclaimer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. The notes describe the general nature and level of work and are not an exhaustive list of duties and responsibilities. All personnel may be required to perform duties outside of their usual responsibilities from time to time.
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Talent Acquisition Operations Leader at Zelis. Lead the operational excellence of the Talent Acquisition function, ensure compliance, efficiency and scalability, and drive the data and analytics strategy to optimize the hiring process. Reports to the VP of Talent Acquisition and partners with the TA leadership team and key stakeholders across the organization. What You’ll Do
Develop and optimize Talent Acquisition operations strategies, policies, and processes to support global business objectives and growth, including change management solutions. Support the Talent Acquisition technology stack, including the Workday ATS, ensuring optimal functionality, user adoption, data integrity and compliance. Design and deliver Talent Acquisition dashboards, reports and analytics to measure performance, identify trends, evaluate effectiveness, and provide actionable insights. Monitor and contribute to the contractor recruitment process, ensuring compliance, efficiency and scalability. Manage all TA vendor relationships. Drive continuous improvement across TA systems and hiring processes. Lead and execute Talent Acquisition programs and initiatives, such as candidate experience, global processes, referral program, and onboarding partnership. Lead and coordinate cross-functional Zelis projects, driving alignment across teams to ensure timely delivery while managing scope, resources, risks and stakeholder communications. Oversee Talent Acquisition compliance and audit activities, ensuring adherence to internal and external regulations, policies and best practices. Build and maintain strong relationships with internal and external partners (HR, IT, Finance, Legal, Procurement, vendors, etc.). Research and benchmark TA best practices, trends and innovations, and recommend solutions to enhance the function. About You
Bachelor's degree in Business Administration, Operations or related field. 5-10 years in Talent Acquisition or Human Resources, with at least 3 years in Talent Acquisition Operations or a transferable field. Strong knowledge of Workday ATS or similar systems, and other TA technologies (e.g., Candidate Relationship Management, Assessments, Interview Scheduling). Expertise in Talent Acquisition data and analytics with the ability to create dashboards, reports and presentations. Interest in artificial intelligence and exploring how AI can enhance recruiting strategies, streamline processes, and improve candidate and hiring manager experience. Proven track record of building and managing TA operations, processes and programs in a fast-paced, global environment. Excellent communication, collaboration and influencing skills across levels and locations/time zones. Strong project management, problem-solving and decision-making skills with the ability to prioritize and deliver results. High attention to detail and a continuous improvement mindset. Passion for Talent Acquisition and delivering exceptional candidate and stakeholder experience. Experience with team members supporting TA processes in India is a plus. Note: At this time we are unable to proceed with candidates who require visa sponsorship now or in the future. Location and Workplace Flexibility
Offices in Atlanta, GA; Boston, MA; Morristown, NJ; Plano, TX; St. Louis, MO; St. Petersburg, FL; and Hyderabad, India. Zelis fosters a hybrid and remote-friendly culture; work location determined by position needs and leadership. In-office requirements vary by role and team objectives in accordance with company policies. Base Salary Range
$127,000.00 - $169,000.00 Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don\u2019t meet 100% of the qualifications for the role. We are committed to building an inclusive workplace for all. Accessibility Support
If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application or interview process, please email TalentAcquisition@zelis.com. Disclaimer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. The notes describe the general nature and level of work and are not an exhaustive list of duties and responsibilities. All personnel may be required to perform duties outside of their usual responsibilities from time to time.
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