Kestra Holdings
ABOUT US:
Come join the dynamic team at Kestra Financial! Kestra Financial provides a leading independent advisor platform that empowers sophisticated, independent financial professionals, including traditional and hybrid RIAs, to prosper, grow, and provide superior client service. With a culture rich in reinvention and advisor advocacy, Kestra Financial has developed integrated business management technology that, combined with its personalized consulting services, offers exceptional scale and efficiency. Kestra Financial supports independent financial advisors in delivering comprehensive securities and investment advisory services to their clients.
Where ambition meets real impact
At Kestra Financial, we don't just process paperwork; we make account management seamless for the advisors we support. Our approach is people-first, tech-supported, and driven by purpose: to help advisors focus on their clients, not on navigating systems.
We're seeking an Account Specialist I to join our Account Services team. In this role, you'll be responsible for setting up and maintaining a wide variety of accounts and products, with a focus on both Advisory and non-Advisory brokerage accounts. You'll use a range of tools and resources to ensure every account is accurate and compliant, all while delivering exceptional service to advisors and their teams.
This is a great opportunity for someone who takes pride in precision, enjoys solving problems, and wants to be part of a team that supports each other as much as we support our clients. If you're eager to grow your skills, expand your knowledge of the industry, and play a key role in helping advisors succeed, we'd love to meet you.
What You'll Do Open and maintain a wide variety of Advisory and non-Advisory brokerage accounts using AdvisorComplete℠ Review new account submissions for accuracy and completeness, following up with representatives when paperwork is not in good order (NIGO) Initiate and process incoming transfers, direct rollovers, and outgoing transfer requests Add, remove, or update special account features (check writing, margin, periodic IRA distributions) Process account updates such as name changes, SSN corrections, address changes, and suitability updates Convert accounts between managed and non-managed platforms Set up Systematic Withdrawal Plans (SWP) and Periodic Investment Plans (PIP) for transitioning firms Organize client files in LaserFiche to ensure accurate and complete client records Update account status for terminated representatives and process account closures Partner with Sales Supervision and internal teams to resolve account and paperwork issues Educate advisors and their assistants on AdvisorComplete functionality and workflows Support departmental processing standards, cross-training in other areas as needed Contribute to departmental projects and other assignments from leadership Demonstrate commitment to Kestra's culture of reinvention, advocacy, and integrity What You Bring
Strong attention to detail, with a commitment to accuracy and timely service. Excellent verbal and written communication skills, with a customer-first approach. Ability to work independently and collaborate across teams in a fast-paced environment. Strong analytical, problem-solving, and multitasking skills. Comfort learning and navigating multiple systems and tools. Positive attitude, flexibility, and professionalism under pressure. Willingness to work overtime during peak volumes (e.g., December, March, April) Qualifications
High school diploma or equivalent required; college degree preferred. 1-2 years of financial services industry experience preferred. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Ability to read, analyze, and reconcile financial reports. Familiarity with office equipment, including fax machines, copiers, and multi-line phone systems. Licenses & Certifications
None Required INTERNAL APPLICANT POLICY:
Internal applicants must be in good standing and have a minimum of 1 year of service with Kestra. Internal applicants must also have a minimum of 1 year service in current role unless approved by EVP.
BENEFITS:
Full health, vision, dental. 401(k) plans along with a host of voluntary plans such as car insurance, legal services and more (applicable to full-time, permanent employees).
DISCLOSURE
By applying to a job at Kestra Financial, Inc., you are agreeing to the following statements:
You acknowledge that if hired, Kestra Financial, Inc. may, obtain and use background information concerning your credit, character, general reputation, personal characteristics, work habits, performance and experience for evaluation for your potential employment. It is the policy of Kestra Financial to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender, identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Kestra Financial prohibits any such discrimination or harassment.
KESTRA VALUES:
Our Mission is Powering Financial Independence, enabling the growth and success of investing clients and the advisors who serve them. We do that by living our values: SERVE, MAKE IT HAPPEN, and ONE TEAM.
Come join the dynamic team at Kestra Financial! Kestra Financial provides a leading independent advisor platform that empowers sophisticated, independent financial professionals, including traditional and hybrid RIAs, to prosper, grow, and provide superior client service. With a culture rich in reinvention and advisor advocacy, Kestra Financial has developed integrated business management technology that, combined with its personalized consulting services, offers exceptional scale and efficiency. Kestra Financial supports independent financial advisors in delivering comprehensive securities and investment advisory services to their clients.
Where ambition meets real impact
At Kestra Financial, we don't just process paperwork; we make account management seamless for the advisors we support. Our approach is people-first, tech-supported, and driven by purpose: to help advisors focus on their clients, not on navigating systems.
We're seeking an Account Specialist I to join our Account Services team. In this role, you'll be responsible for setting up and maintaining a wide variety of accounts and products, with a focus on both Advisory and non-Advisory brokerage accounts. You'll use a range of tools and resources to ensure every account is accurate and compliant, all while delivering exceptional service to advisors and their teams.
This is a great opportunity for someone who takes pride in precision, enjoys solving problems, and wants to be part of a team that supports each other as much as we support our clients. If you're eager to grow your skills, expand your knowledge of the industry, and play a key role in helping advisors succeed, we'd love to meet you.
What You'll Do Open and maintain a wide variety of Advisory and non-Advisory brokerage accounts using AdvisorComplete℠ Review new account submissions for accuracy and completeness, following up with representatives when paperwork is not in good order (NIGO) Initiate and process incoming transfers, direct rollovers, and outgoing transfer requests Add, remove, or update special account features (check writing, margin, periodic IRA distributions) Process account updates such as name changes, SSN corrections, address changes, and suitability updates Convert accounts between managed and non-managed platforms Set up Systematic Withdrawal Plans (SWP) and Periodic Investment Plans (PIP) for transitioning firms Organize client files in LaserFiche to ensure accurate and complete client records Update account status for terminated representatives and process account closures Partner with Sales Supervision and internal teams to resolve account and paperwork issues Educate advisors and their assistants on AdvisorComplete functionality and workflows Support departmental processing standards, cross-training in other areas as needed Contribute to departmental projects and other assignments from leadership Demonstrate commitment to Kestra's culture of reinvention, advocacy, and integrity What You Bring
Strong attention to detail, with a commitment to accuracy and timely service. Excellent verbal and written communication skills, with a customer-first approach. Ability to work independently and collaborate across teams in a fast-paced environment. Strong analytical, problem-solving, and multitasking skills. Comfort learning and navigating multiple systems and tools. Positive attitude, flexibility, and professionalism under pressure. Willingness to work overtime during peak volumes (e.g., December, March, April) Qualifications
High school diploma or equivalent required; college degree preferred. 1-2 years of financial services industry experience preferred. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Ability to read, analyze, and reconcile financial reports. Familiarity with office equipment, including fax machines, copiers, and multi-line phone systems. Licenses & Certifications
None Required INTERNAL APPLICANT POLICY:
Internal applicants must be in good standing and have a minimum of 1 year of service with Kestra. Internal applicants must also have a minimum of 1 year service in current role unless approved by EVP.
BENEFITS:
Full health, vision, dental. 401(k) plans along with a host of voluntary plans such as car insurance, legal services and more (applicable to full-time, permanent employees).
DISCLOSURE
By applying to a job at Kestra Financial, Inc., you are agreeing to the following statements:
You acknowledge that if hired, Kestra Financial, Inc. may, obtain and use background information concerning your credit, character, general reputation, personal characteristics, work habits, performance and experience for evaluation for your potential employment. It is the policy of Kestra Financial to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender, identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Kestra Financial prohibits any such discrimination or harassment.
KESTRA VALUES:
Our Mission is Powering Financial Independence, enabling the growth and success of investing clients and the advisors who serve them. We do that by living our values: SERVE, MAKE IT HAPPEN, and ONE TEAM.