Logo
ABCS, Inc.

Phoenix, AZ - IT - AZDOHS - Cyber Command - Administrator - Salesforce Administr

ABCS, Inc., Phoenix, Arizona, United States, 85003

Save Job

Position is hybrid, primarily remote but will come in for meetings.

Job Summary ? We are seeking an experienced and motivated Mid-Level Salesforce Administrator on a contract basis. The ideal candidate will be responsible for the day-to-day administration, configuration, and support of our Salesforce environment. This role requires a proactive professional who can work independently to manage user requests, maintain data integrity, and implement key solutions to support our business operations.

Key Responsibilities ? User Management: Create and manage user accounts, profiles, roles, and permissions to ensure appropriate access to Salesforce features. ? System Configuration: including (but not limited to) Customize Salesforce applications, including flow builder, fields, page layouts, record types, custom settings, and APIs to align with business processes. ? Automation & Process Improvement: Design, build, and maintain automation solutions using Salesforce Flow, Process Builder, and Workflow Rules to streamline business processes. ? Data Management: Maintain data integrity through regular audits, duplicate entry cleansing, and database maintenance. Perform data imports, exports and updates using tools like Data Loader. ? Reporting and Dashboards: Develop and manage customized reports and dashboards to provide key insights into business metrics and performance. ? Training and Support: Create and provide training and support to end-users, ensuring they are proficient in using Salesforce tools and features. ? System Upgrades: Evaluate, install, and manage Salesforce updates and add-ons to enhance system functionality. ? Collaboration: Work closely with stakeholders to identify business requirements and implement solutions that leverage Salesforce capabilities effectively.

Required Skills and Qualifications ? Experience: Proven experience as a Salesforce Administrator, with a solid understanding of Salesforce functionalities. ? Technical Skills: Proficiency in Salesforce configuration, data management, and reporting tools. Proficiency in Salesforce's declarative tools. ? Experience with user and data management, including security settings. ? Familiarity with data migration and management tools like Data Loader. ? Strong understanding of Salesforce standard objects and capabilities. ? Familiarity with building and customizing reports and dashboards. ? Analytical Skills: Strong analytical and problem-solving skills to translate business needs into system solutions. ? Soft Skills: Excellent interpersonal and communication skills to liaise with stakeholders and provide user support. Ability to work independently and manage multiple priorities in a fast-paced environment. ? Certifications: Salesforce Administrator certification is preferred but not mandatory.

Contract-Specific Details ? This is a contract position with a defined scope. The role will be focused on a specific set of deliverables aimed at enhancing our current Salesforce configuration and usability. The successful candidate will be expected to jump in and contribute quickly with minimal ramp-up time.