Zscaler Administrator | Zscaler Infrastructure Support Engineer

Job Summary:

We are seeking a skilled

Zscaler Infrastructure Support Engineer

to manage and maintain our Zscaler security solutions, providing

Level 2 (L2) support

for critical products such as

ZPA (Zscaler Private Access) and ZIA (Zscaler Internet Access) . This role requires expertise in network security, troubleshooting, and collaboration with cross-functional teams to ensure seamless security operations. Key Responsibilities: Manage and support

Zscaler infrastructure , ensuring optimal performance and security. Provide

L2 support

for Zscaler products, including

ZPA, ZIA, and ZIP . Troubleshoot and resolve

network and security issues , ensuring timely resolution. Collaborate with internal teams to develop effective solutions for network security and system optimization. Ensure that

security policies and configurations

are properly implemented and maintained. Maintain

documentation and reports

related to Zscaler systems for auditing and operational efficiency. Required Skills & Qualifications:

Proficiency in Zscaler products and services , including ZPA, ZIA, and ZIP. Hands-on experience in

L2 Admin support , managing and maintaining security solutions. Strong

troubleshooting and analytical skills

to diagnose and resolve complex network security issues. Excellent

communication and collaboration

abilities to work effectively with technical and non-technical teams. Preferred Qualifications:

Experience in

network security and cloud-based security solutions . Knowledge of

enterprise security policies and frameworks . Familiarity with

DevSecOps environments

and security compliance standards.