FirstService Residential Careers
Description
Job Overview:
As a General Manager with FirstService Residential's Multifamily division, you'll be responsible for managing a portfolio of affordable housing assets across the Bronx , Queens, and Freeport neighborhoods of New York.
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.
Your Responsibilities: Manage day-to-day property functions, ensuring smooth operations and alignment with financial and operational goals. Lead and s upervise all building personnel including Property Managers, Leasing Agents, and administrative staff; manage scheduling, payroll, and HR matters. Serve as the primary liaison with property owners, providing performance updates, conducting tours, and responding to inquiries. Monitor cash flow, process payables, and contribute to budget planning and forecasting. Set rent rates, manage renewals, and ensure timely collection of rent and fees to meet revenue targets. Handle lease enforcement, evictions, and legal proceedings including non-payment and nuisance cases. Supervise construction projects and building systems including HVAC, boilers, and elevators. Ensure compliance with federal and local regulations, including Local Law 11, Local Law 84, elevator modernizations, fire safety and compliance, HPD, and other relevant requirements. HPD Habitability Standards: Ensure compliance with HPD requirements for heat, hot water, pest control, and window guards. Monitor and enforce rent stabilization guidelines and register units with DHCR where applicable. Oversee LIHTC, HUD, HPD, and HDC compliance including application processing and resident eligibility certification. Be available during emergencies and ensure safety procedures are implemented and communicated to residents. Skills & Qualifications:
Bachelor's degree required. Five to seven years' experience in LTHC affordable rental property management, senior housing, and stabilized leasing. NYS Sales license required. Must obtain within 120 days otherwise. Fair housing certificate required. Must obtain within 60 days otherwise. LIHTC certificate required. Must obtain within 60 days otherwise. Familiarity with Rent Stabilization Law and DHCR filing/administrative procedures. Industry certifications such as CPM, RPA or ARM desirable. Experience with Local 32BJ building staffing & prevailing wage laws Must have superior verbal and written communications skills and proven customer service exposure. Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions. Must possess a high energy attitude and an ability to multi-task/prioritize different projects at any given time . Experience with Microsoft Office Suite and Windows software required. Experience with property management software , including Yardi Voyager, AvidXChange , On-Site, Cli ck-Pay, preferred.
What We Offer:
As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, life insurance, short term disability, legal, and identity theft. You will also be eligible for company paid life insurance, long term disability, and benefits from our employee assistance program. In addition, you will be eligible for paid time off, paid holidays, and a 401k with company match.
Compensation:
$ 150000 - $ 165000 / year
Disclaimer Statement
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
#LI- MM1
Job Overview:
As a General Manager with FirstService Residential's Multifamily division, you'll be responsible for managing a portfolio of affordable housing assets across the Bronx , Queens, and Freeport neighborhoods of New York.
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.
Your Responsibilities: Manage day-to-day property functions, ensuring smooth operations and alignment with financial and operational goals. Lead and s upervise all building personnel including Property Managers, Leasing Agents, and administrative staff; manage scheduling, payroll, and HR matters. Serve as the primary liaison with property owners, providing performance updates, conducting tours, and responding to inquiries. Monitor cash flow, process payables, and contribute to budget planning and forecasting. Set rent rates, manage renewals, and ensure timely collection of rent and fees to meet revenue targets. Handle lease enforcement, evictions, and legal proceedings including non-payment and nuisance cases. Supervise construction projects and building systems including HVAC, boilers, and elevators. Ensure compliance with federal and local regulations, including Local Law 11, Local Law 84, elevator modernizations, fire safety and compliance, HPD, and other relevant requirements. HPD Habitability Standards: Ensure compliance with HPD requirements for heat, hot water, pest control, and window guards. Monitor and enforce rent stabilization guidelines and register units with DHCR where applicable. Oversee LIHTC, HUD, HPD, and HDC compliance including application processing and resident eligibility certification. Be available during emergencies and ensure safety procedures are implemented and communicated to residents. Skills & Qualifications:
Bachelor's degree required. Five to seven years' experience in LTHC affordable rental property management, senior housing, and stabilized leasing. NYS Sales license required. Must obtain within 120 days otherwise. Fair housing certificate required. Must obtain within 60 days otherwise. LIHTC certificate required. Must obtain within 60 days otherwise. Familiarity with Rent Stabilization Law and DHCR filing/administrative procedures. Industry certifications such as CPM, RPA or ARM desirable. Experience with Local 32BJ building staffing & prevailing wage laws Must have superior verbal and written communications skills and proven customer service exposure. Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions. Must possess a high energy attitude and an ability to multi-task/prioritize different projects at any given time . Experience with Microsoft Office Suite and Windows software required. Experience with property management software , including Yardi Voyager, AvidXChange , On-Site, Cli ck-Pay, preferred.
What We Offer:
As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, life insurance, short term disability, legal, and identity theft. You will also be eligible for company paid life insurance, long term disability, and benefits from our employee assistance program. In addition, you will be eligible for paid time off, paid holidays, and a 401k with company match.
Compensation:
$ 150000 - $ 165000 / year
Disclaimer Statement
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
#LI- MM1