Medical Technologist System Quality Lead, Jewish Hospital

Primary Location: JHHS - Jewish HospitalAddress: 200 Abraham Flexner WayLouisville, KY 40202Shift: First Shift (United States of America)Job Description Summary: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.With more than 12,000 team members-physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals-UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.Job Description: The Medical Laboratory Scientist-Technical Lead will use their thorough knowledge of Laboratory Science to assist the Laboratory Supervisor in maintaining laboratory standards in accordance with accrediting bodies, including, but not limited to CAP, CDC, CLIA, FACHT, FDA, JCAHO, and HCFA. Using their knowledge and proficiency in the skills and practices of the section, they will be responsible for technical review of standard operating procedures, validation of new procedures, and review and coordination of quality control. Essential Functions:•Submits feedback to the Laboratory Supervisor for technical evaluation of section employees (includes Initial competency and skills assessment/validation)•Performs direct observation and ensures competency for all department staff•Recommends and implements improvements necessary to achieve operational goals and to improve patient outcomes•Monitors quality control and proficiency testing for department•Ensures that accreditation standards are met for department in accordance with CAP, JCAHO, CLIA, AABB, FDA, OSHA, etc.•Demonstrates comprehension of all procedures within the department as defined in the Procedure Manuals. Reviews Manuals biannually, revises procedures as necessary•Evaluates new technologies for the section in conjunction with the Medical Director of the department•Serves in a problem solving role for the department•Assists in the orientation of new department employees as demonstrated by the completed orientation checklist in the employees personnel file•Meets regularly with Laboratory Supervisor and section Medical Director and seeks involvement regarding capital purchases, operational, and technical issuesShift Requirements: Shift Length (in hours): 8 hours# Shifts/Week: 5Overtime Required:InfrequentlySometimesOftenn/a (exempt position)Other Functions:•Identifies and reports any safety hazards or concerns•Monitors staffing needs•Attends required department or hospital meetings•Maintains staffing for call-ins or other unusual circumstances•Maintains an adequate reagent and supply inventory in the department•Makes suggestions for improvements of procedures and workflow•Communicates to staff consistently•Maintains compliance with all company policies, procedures and standards of conduct •Complies with HIPAA privacy and security requirements to maintain confidentiality at all times•Performs other duties as assignedAdditional Job Description:Education:•Appropriate Bachelor's degree to meet CLIA certification standards for medical laboratory technologist (required) Experience: •Two (2) years of hospital laboratory experience in section leading (required)•Previous experience with automated equipment in department supervising (preferred)Certification:o MT(ASCP)o MT(AMT) o MT(HEW/HHS)•Beginning in January 2004, newly certified individuals must participate in The AAB Board of Registry (BOR) Certification Maintenance Program (required)•Specialty certification from American Society of Clinical Pathology (SBB,SC,SH,SM, SCYM, SMB) (preferred) Job Competency:Knowledge, Skills, and Abilities critical to this role: •Strong customer service skills- able to demonstrate patience and understanding, ensure customer satisfaction, and resolve customer complaints•Superior organization skills- manages time effectively, keeps tasks appropriately prioritized, able to pay extreme attention to detail for long periods of time•Strong interpersonal and communication skills- responsive, informs constituents of process, pleasant to work with, educates and provides timely, accurate information; can build effective, strong working relationships others through trust, communication, and credibility•Skilled at remaining calm during periods of stress•Knowledge of College of American Pathology (ASCP), American Association of Blood Banks (AABB), and/or Food and Drug Administration (FDA) regulatory requirements Blood Banks (AABB), and/or Food and Drug Administration (FDA) regulatory requirementsLanguage Ability: •Must be able to communicate effectively in both verbal and written formats•Must be able to present in front of small and large groupsReasoning Ability: •Able to critically think through complex situations and process improvements•Able to assist others in developing clinical reasoning skillsComputer Skills: •Basic computer skills•Proficient in Microsoft Word, Microsoft Excel and Cerner EHR Additional Responsibilities:•Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times•Maintains confidentiality and protects sensitive data at all times•Adheres to organizational and department specific safety standards and guidelines•Works collaboratively and supports efforts of team members•Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care communityUofL Health Core Expectation:At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:•Honoring and caring for the dignity of all persons in mind, body, and spirit•Ensuring the highest quality of care for those we serve•Working together as a team to achieve our goals•Improving continuously by listening, and asking for and responding to feedback•Seeking new and better ways to meet the needs of those we serve •Using our resources wisely•Understanding how each of our roles contributes to the success of UofL Health