Sun Community Federal Credit Union
Core Systems Specialist
Sun Community Federal Credit Union, Palm Springs, California, United States, 92292
Core Systems Specialist
Department: Information Technology
FLSA: Non - Exempt
EEO: Technical
Salary Grade: 17
Salary Range: $64,800 - $97,200
Position Reports To:
Core Systems Manager
Supervisory Position:
No
People Vision : Our people create an environment that produces genuine empathy and feelings of care and concern for a better future and personal well-being to make us the only choice in the communities we serve... "Changing lives, because we care."
Position Summary:
The Core Systems Specialist is a key member of our Information Technology core systems team, with the expertise to serve as an administrator for multiple applications within the credit union. The ideal candidate is an advanced end user of business applications who has collaborated with application teams on projects and has programming coursework or training experience to support the development of custom automation scripts. This position offers excellent growth opportunities for an experienced professional ready to deepen their technical expertise in banking systems while contributing to process optimization and system administration.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Core System Administration & Support Application Management:
Develop expertise in credit union core banking systems and serve as administrator for multiple applications Technical Support:
Provide support for core applications across all organizational levels, troubleshooting complex issues and system configurations Vendor Liaison:
Serve as primary technical contact with core application vendors, managing relationships and coordinating system updates System Optimization:
Analyze current processes and recommend improvements to maximize system efficiency and user experience Development & Automation
Custom Scripting:
Develop automation scripts, interfaces, and reports to streamline business processes using various programming languages Requirements Gathering:
Work directly with business units to document process flows, gather technical requirements, and translate business needs into technical solutions Integration Projects:
Support implementation of new systems and enhancements, including system configuration, parameter setup, and third-party interfaces Report Development:
Create custom reports using SQL, Jaspersoft, or other reporting tools to meet departmental needs Process Improvement & Documentation
Business Analysis:
Evaluate existing processes and identify opportunities for automation and efficiency improvements Documentation:
Maintain comprehensive system documentation, user guides, and technical procedures Release Management:
Review vendor release notes for new functionality and assess potential business impact Project Support : Contribute to enterprise and cross-departmental initiatives as assigned Compliance & Security
Regulatory Compliance:
Ensure adherence to Bank Secrecy Act, AML, OFAC, and all applicable state and federal financial institution regulations Information Security:
Implement and maintain robust security measures for all core applications Data Integrity:
Monitor and maintain data accuracy across all systems Additional Responsibilities
Backup Coverage:
Serve as backup to other Core Systems team members as needed Continuous Learning:
Stay current with industry trends, best practices, and emerging technologies PERFORMANCE MEASUREMENTS
Demonstrates the SUN Vision and Values! Build strong collaborative relationships with end users, IT colleagues, and vendor partners Complete programming and configuration tasks according to established standards and timelines Maintain high system availability and data integrity Provide timely, effective resolution to user issues and technical problems Demonstrate continuous improvement in technical skills and system knowledge QUALIFICATIONS
Experience:
With Associate's Degree: 2-4 years of relevant technical experience With High School Diploma: 4+ years of relevant technical experience Required Knowledge:
Intermediate skills in SQL report writing Basic to intermediate understanding of network protocols and operating system configuration Basic to intermediate understanding of software development lifecycle and project management methodologies Basic programming/scripting abilities (Python, Java, JavaScript or similar) Proficiency in Microsoft Office applications, particularly Excel Preferred Knowledge:
Experience with banking/credit union core systems (Symitar, Corelation, etc.) Experience with Microsoft Power Platform tools (Power Apps, Power BI, and Microsoft Fabric) Knowledge of document management systems Familiarity with digital banking platforms Experience with loan origination systems Understanding of business process automation tools Professional certifications in relevant technologies Skills/Abilities:
Strong problem-solving and troubleshooting abilities. Ability to communicate technical concepts to non-technical staff. Excellent documentation and process discipline. Ability to work with auditors, regulators, and external partners. Collaborative, team-oriented mindset with a focus on service excellence. Working Conditions:
No hazardous or significantly unpleasant conditions (such as in a typical office).
INTENT AND FUNCTION OF JOB DESCRIPTIONS
Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well- constructed job descriptions are an integral part of any effective compensation system.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
Department: Information Technology
FLSA: Non - Exempt
EEO: Technical
Salary Grade: 17
Salary Range: $64,800 - $97,200
Position Reports To:
Core Systems Manager
Supervisory Position:
No
People Vision : Our people create an environment that produces genuine empathy and feelings of care and concern for a better future and personal well-being to make us the only choice in the communities we serve... "Changing lives, because we care."
Position Summary:
The Core Systems Specialist is a key member of our Information Technology core systems team, with the expertise to serve as an administrator for multiple applications within the credit union. The ideal candidate is an advanced end user of business applications who has collaborated with application teams on projects and has programming coursework or training experience to support the development of custom automation scripts. This position offers excellent growth opportunities for an experienced professional ready to deepen their technical expertise in banking systems while contributing to process optimization and system administration.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Core System Administration & Support Application Management:
Develop expertise in credit union core banking systems and serve as administrator for multiple applications Technical Support:
Provide support for core applications across all organizational levels, troubleshooting complex issues and system configurations Vendor Liaison:
Serve as primary technical contact with core application vendors, managing relationships and coordinating system updates System Optimization:
Analyze current processes and recommend improvements to maximize system efficiency and user experience Development & Automation
Custom Scripting:
Develop automation scripts, interfaces, and reports to streamline business processes using various programming languages Requirements Gathering:
Work directly with business units to document process flows, gather technical requirements, and translate business needs into technical solutions Integration Projects:
Support implementation of new systems and enhancements, including system configuration, parameter setup, and third-party interfaces Report Development:
Create custom reports using SQL, Jaspersoft, or other reporting tools to meet departmental needs Process Improvement & Documentation
Business Analysis:
Evaluate existing processes and identify opportunities for automation and efficiency improvements Documentation:
Maintain comprehensive system documentation, user guides, and technical procedures Release Management:
Review vendor release notes for new functionality and assess potential business impact Project Support : Contribute to enterprise and cross-departmental initiatives as assigned Compliance & Security
Regulatory Compliance:
Ensure adherence to Bank Secrecy Act, AML, OFAC, and all applicable state and federal financial institution regulations Information Security:
Implement and maintain robust security measures for all core applications Data Integrity:
Monitor and maintain data accuracy across all systems Additional Responsibilities
Backup Coverage:
Serve as backup to other Core Systems team members as needed Continuous Learning:
Stay current with industry trends, best practices, and emerging technologies PERFORMANCE MEASUREMENTS
Demonstrates the SUN Vision and Values! Build strong collaborative relationships with end users, IT colleagues, and vendor partners Complete programming and configuration tasks according to established standards and timelines Maintain high system availability and data integrity Provide timely, effective resolution to user issues and technical problems Demonstrate continuous improvement in technical skills and system knowledge QUALIFICATIONS
Experience:
With Associate's Degree: 2-4 years of relevant technical experience With High School Diploma: 4+ years of relevant technical experience Required Knowledge:
Intermediate skills in SQL report writing Basic to intermediate understanding of network protocols and operating system configuration Basic to intermediate understanding of software development lifecycle and project management methodologies Basic programming/scripting abilities (Python, Java, JavaScript or similar) Proficiency in Microsoft Office applications, particularly Excel Preferred Knowledge:
Experience with banking/credit union core systems (Symitar, Corelation, etc.) Experience with Microsoft Power Platform tools (Power Apps, Power BI, and Microsoft Fabric) Knowledge of document management systems Familiarity with digital banking platforms Experience with loan origination systems Understanding of business process automation tools Professional certifications in relevant technologies Skills/Abilities:
Strong problem-solving and troubleshooting abilities. Ability to communicate technical concepts to non-technical staff. Excellent documentation and process discipline. Ability to work with auditors, regulators, and external partners. Collaborative, team-oriented mindset with a focus on service excellence. Working Conditions:
No hazardous or significantly unpleasant conditions (such as in a typical office).
INTENT AND FUNCTION OF JOB DESCRIPTIONS
Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well- constructed job descriptions are an integral part of any effective compensation system.
All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.