Proper Hospitality
Join the iconic Santa Monica Proper Hotel, where historic charm meets contemporary luxury in the heart of Santa Monica. As a seamless merger of historic retrofit and new construction, our 267-room boutique hotel showcases stunning interior design by international style icon Kelly Wearstler, tantalizing dining options by local culinary stars, and a show-stopping rooftop lounge and swimming pool. With 16,000 square feet of sophisticated meeting and event space, we create unforgettable experiences for our guests.
Nestled within Santa Monica Proper Hotel, Palma offers an elevated dining experience that celebrates coastal California ingredients with European finesse. The restaurant's warm, sophisticated atmosphere features natural materials, earth tones, and modern design elements that complement its refined yet approachable cuisine. We're seeking an experienced, passionate Server to join our team at Palma.
Our most successful candidates bring a minimum of 3-5 years of experience from renowned hotel restaurants, private clubs, or Michelin-recognized establishments. Your expertise should reflect an intimate understanding of fine dining service standards, wine service protocols, and the subtle art of anticipatory service that defines luxury hospitality.
Job Summary:
The Palma Server is responsible for providing excellent food and beverage service to guests in a timely, professional, and friendly manner. You will take orders, deliver meals, and ensure a memorable dining experience for all patrons. The Palma Server will also maintain a clean and organized dining area, assist in food and beverage delivery, and work collaboratively with kitchen and bar staff to ensure efficient service and a positive guest experience.
Essential Job Duties and Responsibilities Orchestrate seamless dining experiences through sophisticated service choreography Guide guests through our carefully curated menu and wine program with expert knowledge Execute proper wine service, including decanting and temperature presentation Maintain immaculate attention to table maintenance and proper place setting arrangements Demonstrate thorough knowledge of classic tableside preparation techniques Provide attentive, personalized service to guests while anticipating their needs Execute proper fine dining service techniques and timing Maintain detailed knowledge of ingredients, preparation methods, and potential allergens Process payments and maintain accurate cash handling procedures Collaborate seamlessly with kitchen staff, bartenders, and support staff Participate in pre-shift meetings and ongoing service training sessions Other duties as assigned Education and/or Experience
At least 3 years of experience in a server position, preferably in one of the following: upscale/lifestyle brand hotel, or upscale restaurant High school diploma or equivalent State-Certified Alcohol Compliance Training (ABC/RBS) (Required) CA Food Handler's Card Required Skills/Specialized Knowledge
Your role demands an elevated understanding of fine dining operations, including:
5+ years proven experience in luxury hotel restaurants or equivalent fine dining establishments Comprehensive knowledge of formal service standards and fine dining etiquette Extensive wine knowledge and certified sommelier credentials preferred Polished presence and sophisticated communication skills Mastery of synchronized service techniques Advanced knowledge of food and wine pairing principles Expertise in formal place settings and service ware Understanding of classic European service standards Ability to anticipate guest needs and provide discrete, unobtrusive service Professional knowledge of spirits, craft cocktails, and premium beverages Mastery of proper champagne service and formal wine presentation Physical Demands
Ability to stand and move around the restaurant for extended periods. Ability to carry trays, plates, and drinks, with the ability to lift up to 25 pounds. Ability to work in a high-energy, fast-paced environment, particularly during peak service hours. Occasional bending, reaching, and stooping to restock supplies or retrieve items. Company Overview Proper Hospitality is a diverse team of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: there is a right way to do things, and anything less just isn't proper. We are seeking the best of the best-both within and outside the industry-to join us in building a new kind of lifestyle hospitality company, inspired by a centuries-old tradition. Our work is challenging and fast-paced, but above all, it is rewarding.
To achieve our vision-to inspire and transport people-we seek like-minded candidates who embody our ethos, The Pillars of Proper:
Care Proper: We are natural and gracious hosts to all. Achieve Proper: We are committed to excellence. Imagine Proper: We are resourceful. Present Proper: We have an appreciation for style and culture.
Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category.
We also consider qualified applicants with criminal histories in accordance with local Fair Chance Hiring Ordinances.
Nestled within Santa Monica Proper Hotel, Palma offers an elevated dining experience that celebrates coastal California ingredients with European finesse. The restaurant's warm, sophisticated atmosphere features natural materials, earth tones, and modern design elements that complement its refined yet approachable cuisine. We're seeking an experienced, passionate Server to join our team at Palma.
Our most successful candidates bring a minimum of 3-5 years of experience from renowned hotel restaurants, private clubs, or Michelin-recognized establishments. Your expertise should reflect an intimate understanding of fine dining service standards, wine service protocols, and the subtle art of anticipatory service that defines luxury hospitality.
Job Summary:
The Palma Server is responsible for providing excellent food and beverage service to guests in a timely, professional, and friendly manner. You will take orders, deliver meals, and ensure a memorable dining experience for all patrons. The Palma Server will also maintain a clean and organized dining area, assist in food and beverage delivery, and work collaboratively with kitchen and bar staff to ensure efficient service and a positive guest experience.
Essential Job Duties and Responsibilities Orchestrate seamless dining experiences through sophisticated service choreography Guide guests through our carefully curated menu and wine program with expert knowledge Execute proper wine service, including decanting and temperature presentation Maintain immaculate attention to table maintenance and proper place setting arrangements Demonstrate thorough knowledge of classic tableside preparation techniques Provide attentive, personalized service to guests while anticipating their needs Execute proper fine dining service techniques and timing Maintain detailed knowledge of ingredients, preparation methods, and potential allergens Process payments and maintain accurate cash handling procedures Collaborate seamlessly with kitchen staff, bartenders, and support staff Participate in pre-shift meetings and ongoing service training sessions Other duties as assigned Education and/or Experience
At least 3 years of experience in a server position, preferably in one of the following: upscale/lifestyle brand hotel, or upscale restaurant High school diploma or equivalent State-Certified Alcohol Compliance Training (ABC/RBS) (Required) CA Food Handler's Card Required Skills/Specialized Knowledge
Your role demands an elevated understanding of fine dining operations, including:
5+ years proven experience in luxury hotel restaurants or equivalent fine dining establishments Comprehensive knowledge of formal service standards and fine dining etiquette Extensive wine knowledge and certified sommelier credentials preferred Polished presence and sophisticated communication skills Mastery of synchronized service techniques Advanced knowledge of food and wine pairing principles Expertise in formal place settings and service ware Understanding of classic European service standards Ability to anticipate guest needs and provide discrete, unobtrusive service Professional knowledge of spirits, craft cocktails, and premium beverages Mastery of proper champagne service and formal wine presentation Physical Demands
Ability to stand and move around the restaurant for extended periods. Ability to carry trays, plates, and drinks, with the ability to lift up to 25 pounds. Ability to work in a high-energy, fast-paced environment, particularly during peak service hours. Occasional bending, reaching, and stooping to restock supplies or retrieve items. Company Overview Proper Hospitality is a diverse team of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: there is a right way to do things, and anything less just isn't proper. We are seeking the best of the best-both within and outside the industry-to join us in building a new kind of lifestyle hospitality company, inspired by a centuries-old tradition. Our work is challenging and fast-paced, but above all, it is rewarding.
To achieve our vision-to inspire and transport people-we seek like-minded candidates who embody our ethos, The Pillars of Proper:
Care Proper: We are natural and gracious hosts to all. Achieve Proper: We are committed to excellence. Imagine Proper: We are resourceful. Present Proper: We have an appreciation for style and culture.
Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category.
We also consider qualified applicants with criminal histories in accordance with local Fair Chance Hiring Ordinances.