Palo Alto Hills Golf & Country Club
Human Resources Manager Job at Palo Alto Hills Golf & Country Club in Palo Alto
Palo Alto Hills Golf & Country Club, Palo Alto, CA, US, 94306
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Palo Alto Hills Golf & Country Club provided pay range This range is provided by Palo Alto Hills Golf & Country Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $100,000.00/yr - $120,000.00/yr
Job Description
Department: 300 – Admin & General
Reports to: GM / COO, Director of Finance
Revision Date: August 25, 2025
Nestled next to the protected open space of the Arastradero Preserve, Palo Alto Hills Golf & Country Club (PAHGCC) blends the outdoors, family, and exceptional golf in one of the most idyllic locations in the Bay Area. PAHGCC was built in 1958 and developed with a vision to be the family club inclusive of women and children and has been a leading example of family membership ever since. Our welcoming and distinctive Private Club provides a premier championship golf course, year-round recreation, and artistic culinary and social activities for Members, their families and guests.
Job Purpose
Reporting directly to the General Manager/COO and, secondarily, to the Director of Finance, we’re looking for a Human Resources Manager to elevate our employee experience. This individual should have a fundamental working knowledge and experience in employment law, payroll, organizational planning and development, recruitment, employee relations, safety, benefits programs, training, amongst other HR competencies. They will serve as a key participant on the executive management team. PAHGCC employs 125 staff year-round and adds upwards of 50 additional seasonal employees during the peak season between Memorial Day and Labor Day.
Responsibilities
Manages the club’s personnel program
Establish and maintain a proactive human resources function to ensure associate safety, motivation, training, development, continuing education
Serve as a link between management and employees in all human resources-related matters
Develops and places recruitment ads; plans recruitment strategies; screens applicants; processes all employment applications; checks applicant’s references; makes hiring recommendations and coordinates necessary correspondence and forms
Conducts preliminary employment interview with applicants
Ensures that new employees complete necessary employment forms and confirms that they are authorized to work in the United States
Supervises HR Generalist
Submits accurate and timely bi-weekly payroll to Paycor after receiving approval of payroll by either the GM or Director of Finance
Manage and run payroll on a bi-weekly bases
Provides general property orientation for new employees; assists in the development and implementation of inter-department orientation and training programs
Assists department heads in planning professional development and training programs for employees
Coordinates all employee record-keeping functions in accordance with federal and state requirements
Keeps current with laws and regulations relating to employees; assures compliance with these laws and regulations; advises club managers as necessary
Coordinate needs for health and safety programs, harassment training and other labor-related education
Continually reviews and assists in updating the employee handbook and personnel-related policies; assists in the management of the club’s progressive discipline program; maintains club policy manual
Manages the club’s group insurance, unemployment, and related benefits programs; communicates benefits information to staff
Undertakes special projects relating to job description and specification updates, performance appraisal improvements, wage and salary comparison surveys, long-range staff planning and other personnel issues.
Maintains employee manual and new hire package
Maintains employee motivation and retention programs
Oversee timeclock maintenance
Organizes employee recognition functions
Advises line managers about discipline, discharge, and related employment matters
Interacts with General Manager, Director of Finance, and department heads to investigate employee violations of club policies and to recommend correction actions, if necessary
Interacts with club’s attorney relative to personnel legal issues involving concerns about EEOC, harassment and legal action
Manages the club’s employee assistance programs (EAP) including alcohol and substance abuse guidance if needed in compliance with current laws and the protection of employee rights
Implement employee benefit and insurance plans
In conjunction with department heads, develops forecasts of short- and long-term staffing needs
Promotes a safe work environment
Promotes an “open door policy” to all mangers and hourly employees
Maintains personnel-related records such as hires, transfers, performance appraisals, and absenteeism rates
Performs difficult staffing situations including resolving disputes, personnel problems, administering disciplinary procedures and termination of employees
Works with payroll personnel to assure that all forms required of new employees are completed
Oversees all work-related injury claims to ensure integrity, ongoing case management and reporting compliance
Manages Workers’ Comp claims from incident to return to work or other ending status. Provides training to managers as needed
Maintains updated employee bulletin boards
Attends management and staff meetings as scheduled
Performs special projects as assigned by the General Manager or Director of Finance
Required Knowledge, Skills And Experience
Bachelor’s degree is preferred but will consider relevant work history in its place. Any relevant industry certifications considered a plus (e.g., SHRM, HRCI, PHR)
4+ years of experience in Human Resources.
1 year in Payroll Administration and subsequent Wage and Hour Laws; experience with Paycor payroll system a plus.
Bi-lingual in Spanish a plus.
An engaging, innovative, and passionate leader with an approachable ability to build rapport with all employees.
Previous experience in hotel or country club industry preferred.
LICENSES AND SPECIAL REQUIRMENTS
Must provide valid documents to work in the U.S.
CPR/AED certified preferred but not required.
PHYSCIAL REQUIRMENTS
Frequently sits, stands or walks; occasionally stoops, kneels, or crouches.
Sits for long periods to accomplish completion of administrative work.
Must be able to reach, bend, and lift up to 20 pounds.
About Our Offer
This is a full-time exempt salaried position. The salary is range is between $100,000 – $120,000.
Benefit package includes: Medical, Dental, Vision, 401K with up to 4% match, EAP, Life and AD&D insurance, PTO and Sick Time.
Annual performance bonus.
Stipend for cellular telephone use.
Complimentary meals provided six days per week, excluding designated aerification days.
Our premier championship golf course is open for staff to enjoy on select Mondays.
EQUAL OPPURTUNITY EMPLOYER
Palo Alto Hills Golf & Country Club (PAHGCC) is an Equal Opportunity Employer. PAHGCC strongly values diversity and is committed to equal opportunity and non-discrimination in all its policies and practices, including the area of employment. PAHGCC does not discriminate against any person based on race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply.
Seniority level Seniority level Mid-Senior level
Employment type Employment type Full-time
Job function Job function Human Resources
Industries Recreational Facilities
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