VTG
Overview: VTG is seeking an Associate Cybersecurity Analyst Support Specialist to provide on-site IT support to the NAVSEA Headquarters Activity Chief Information Officer (ACIO) office at the Washington Navy Yard. The candidate will be expected to understand IT Helpdesk responsibilities, follow established standard operating procedures to document and troubleshoot IT related issues, identify and implement corrective actions, and escalate complex and high priority issues as appropriate. This position will be full time with at least 8 hours daily.
What will you do? Assist users with documenting NMCI computer issues and contacting NMCI Helpdesk for ticket creation
Provide telecommunications (iPhone/iPad) support to NAVSEA HQ user base
Assist users with setup and installation of hardware
Maintain accurate NMCI asset inventory for NAVSEA HQ
Organize and maintain hardware inventory
Assist ACIO with data call inputs
Asset and service management, account creation and assigning user permissions
Clearly articulate issues and provide resolution recommendations
Other duties as assigned
Do you have what it takes? Required skills: Strong written and oral communication skills
Ability to achieve CompTIA Security+ certification within 6 months of hire
Experience dealing with NMCI and Navy systems
Moderate to strong Microsoft Office Suite skills
Must have ability to receive and maintain a DoD Secret Clearance
Proactive and excellent customer service
Attention to detail
Preferred skills: Current DoD Secret Clearance
5+ years professional work experience
Current CompTIA Security+ certification
About the company VT Group is a privately held United States defense and services company, with its origins in a former British shipbuilding group, previously known as Vosper Thornycroft.
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