beBeeMacDesktopEngineer
Senior Mac Desktop Specialist
beBeeMacDesktopEngineer, Washington, Washington, D.C., United States
Job Opportunity
We seek an experienced Mac Desktop Engineer to fill a key position in our organization. This role is ideal for a solution-driven professional who supports Mac users at an advanced level, architects endpoint management systems with a focus on scalability, automation, and security. Key Responsibilities:
Strategic Endpoint Management : Lead the development and lifecycle management of Mac endpoints using Jamf Pro, focusing on automation, standardization, and security compliance. Jamf Pro Ownership : Own the architecture, configuration, and enhancement of our Jamf Pro instance. Develop custom policies, profiles, and packages to support business needs. Application Packaging & Deployment : Package and maintain applications for deployment via Jamf. Ensure software is up-to-date, tested, and compliant with organizational standards and licensing requirements. Automation & Scripting : Design and implement automation using Bash, Python, or AppleScript to streamline provisioning, patching, and incident resolution workflows. Advanced Troubleshooting & Escalation : Act as the final escalation point for complex Mac-related incidents and systemic issues. Perform root cause analysis and long-term resolution planning. Security & Compliance : Collaborate with InfoSec to enforce macOS security baselines and manage encrypted deployments, device hardening, and compliance reporting via Jamf and other tools. Cross-Platform Integration : Partner with Windows and SaaS teams to ensure seamless integration across platforms and identity systems. Microsoft 365 & SaaS Administration : Provide advanced support and policy management within M365 and other critical cloud SaaS platforms as they relate to macOS endpoints. Lifecycle & Asset Management : Implement and maintain lifecycle processes for Apple devices from procurement through decommission, integrating asset tracking and compliance monitoring. Documentation & Enablement : Create and maintain thorough documentation, workflows, and training resources for IT staff and end-users. Provide mentoring and technical guidance to junior team members. Project Leadership : Lead or contribute to IT projects involving system upgrades, new technology rollouts, and endpoint security initiatives. Requirements: Strong expertise in Mac Desktop Engineering and related technologies. Excellent problem-solving skills and ability to work independently. Collaborative mindset and excellent communication skills. Continuous learning and professional development. Ability to work effectively in a fast-paced environment. Capacity to take ownership of tasks and responsibilities. Flexibility and adaptability in a rapidly changing environment. Results-oriented individual with a strong sense of accountability. Proven track record of delivering high-quality results. Passion for staying up-to-date with industry trends and best practices. Committed to ongoing education and skill development. Reliable and trustworthy team player with excellent interpersonal skills.
We seek an experienced Mac Desktop Engineer to fill a key position in our organization. This role is ideal for a solution-driven professional who supports Mac users at an advanced level, architects endpoint management systems with a focus on scalability, automation, and security. Key Responsibilities:
Strategic Endpoint Management : Lead the development and lifecycle management of Mac endpoints using Jamf Pro, focusing on automation, standardization, and security compliance. Jamf Pro Ownership : Own the architecture, configuration, and enhancement of our Jamf Pro instance. Develop custom policies, profiles, and packages to support business needs. Application Packaging & Deployment : Package and maintain applications for deployment via Jamf. Ensure software is up-to-date, tested, and compliant with organizational standards and licensing requirements. Automation & Scripting : Design and implement automation using Bash, Python, or AppleScript to streamline provisioning, patching, and incident resolution workflows. Advanced Troubleshooting & Escalation : Act as the final escalation point for complex Mac-related incidents and systemic issues. Perform root cause analysis and long-term resolution planning. Security & Compliance : Collaborate with InfoSec to enforce macOS security baselines and manage encrypted deployments, device hardening, and compliance reporting via Jamf and other tools. Cross-Platform Integration : Partner with Windows and SaaS teams to ensure seamless integration across platforms and identity systems. Microsoft 365 & SaaS Administration : Provide advanced support and policy management within M365 and other critical cloud SaaS platforms as they relate to macOS endpoints. Lifecycle & Asset Management : Implement and maintain lifecycle processes for Apple devices from procurement through decommission, integrating asset tracking and compliance monitoring. Documentation & Enablement : Create and maintain thorough documentation, workflows, and training resources for IT staff and end-users. Provide mentoring and technical guidance to junior team members. Project Leadership : Lead or contribute to IT projects involving system upgrades, new technology rollouts, and endpoint security initiatives. Requirements: Strong expertise in Mac Desktop Engineering and related technologies. Excellent problem-solving skills and ability to work independently. Collaborative mindset and excellent communication skills. Continuous learning and professional development. Ability to work effectively in a fast-paced environment. Capacity to take ownership of tasks and responsibilities. Flexibility and adaptability in a rapidly changing environment. Results-oriented individual with a strong sense of accountability. Proven track record of delivering high-quality results. Passion for staying up-to-date with industry trends and best practices. Committed to ongoing education and skill development. Reliable and trustworthy team player with excellent interpersonal skills.