Receptionist & Switchboard Operator Job at AppleOne in Boston

We are seeking a professional and welcoming Receptionist & Switchboard Operator to support Boston Financial. This role is key to creating a warm first impression for visitors while ensuring the front desk runs smoothly. The ideal candidate will have customer-facing experience, preferably in a receptionist, hotel front desk, or similar position, and must excel in both in-person and phone interactions.
?? Location: 225 Franklin St, 28th Floor, Boston, MA 02110
?? Pay Rate: $20.50/hour
?? Dress Code: Business Casual
?? Schedule: Monday – Friday, 8:30 AM – 5:30 PM
?? Driving/Parking: No parking provided – public transportation strongly encouraged
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Responsibilities
• Greet and assist visitors, providing exceptional customer service.
• Answer, screen, and transfer incoming calls from across the U.S. with professionalism.
• Receive and distribute packages.
• Organize and set up conference rooms.
• Restock coffee and maintain a welcoming office environment.
• Distribute visitor and temporary employee name badges.
• Schedule and coordinate meeting rooms.
• Maintain company phone lists, calendars, and automated messaging systems.
• Perform light administrative duties (mail, labels, compiling manuals, etc.).
• Support internal teams with PC support and administrative tasks as needed.
• Build professional relationships with colleagues, clients, and vendors.
• Participate in company and community service events.
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Qualifications
• High school diploma or equivalent required.
• 1+ years of prior front desk, receptionist, or switchboard experience.
• Strong customer service and communication skills.
• Professional phone etiquette.
• Proficiency with MS Office Suite (Word & Excel required).
• Highly organized with excellent multitasking and prioritization skills.
• Ability to work in a fast-paced, high-traffic office environment.
• Team-oriented with flexibility to support other departments when needed.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

#8820

This company offers growth and a great group of people to work with.